Customer Ratings & Reviews
- Model:
- QN55LS03BAFXZA
- SKU:
- 6503088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.
This summary was generated by AI based on customer reviews.
Lives up to the hype!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is sleek and is a great complement to our room.
I would recommend this to a friend- Pros mentioned:Tv quality
Beautiful TV that has broken twice in 18!months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV, but unfortunately I have had to make two service calls (awaiting the second) because the TV power cycles repeatedly and won't turn on. The first time the first appointment time was almost 3 weeks out, they cancelled the morning of and I had to wait another five days. It was fixed at the house the day they came (replaced motherboard inside of screen)...but four months latee the problem is back, but worse. The TV is beautiful, but it doesn't work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EvanW,
We appreciate you sharing your experience with customer service not being able to resolve your issue. Please contact Samsung Support again for further troubleshooting assistance or for setting up a warranty service appointment.
You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Exactly as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put this in my living room to display art and ocassio ally tv. Perfect.
I would recommend this to a friend- Pros mentioned:Picture quality
Frame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality and sound are both high quality. Delivery was prompt and easy to install. Our only wish is that someone could answer our question on availability of an wall one connect cable as referenced in the Samsung installation manual
I would recommend this to a friend - Pros mentioned:Picture quality
Great unassuming tv for our living room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Certainly a nice tv in terms of picture quality and the beveled frame. The matte setting looks great in daylight or strong light, which makes it look like a painting. Given the price of the tv, I wish it looked more matte in darkness.
I would recommend this to a friend Love this FRAME TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV! Mount included and super easy to install.
I would recommend this to a friendBest tv hands down.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Next level clarity. The tv is slim and mounts flush to the wall.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV to Meet all Family Needs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for those who want to remove the "black box" in their house. Uploading your own high quality photos is easy and looks great. The TV also supports all modern gaming desires (4K, 120Hz, VRR, HDR). A great option that makes everyone happy in the family
I would recommend this to a friendBrand response from Samsung
Posted .Hi Frankie,
It’s great to hear that you've transformed the black rectangle on your wall into a stunning piece of art. The Frame TV's design features from the minimalist bezel to the One Invisible Connect cable are meant to enhance any space. You can even activate the built-in motion sensor so whenever you walk into the room, your TV displays one of your favorite selections.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Average quality but good aesthetically
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is meh. If you value picture quality over aesthetics, get an OLED TV instead. But if you want a frame that could elevate your living room, this is the only TV that provides that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Maxxx,
Thank you for sharing your thoughts on the picture quality of your Frame TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
The frame tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. Had it for about 2 weeks. So far so good
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and super slim. Very happy with this purchase
I would recommend this to a friendLovely
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has an awesome design. It really serve it purpose.
I would recommend this to a friendIf you're on the fence, Just get it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible TV, that works well in any room! Big recommend!
I would recommend this to a friendThe frame is great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv love the art option. plenty of free pictures
I would recommend this to a friendGood TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good no problems seen. Mounting was easy as well.
I would recommend this to a friendGreat tv for those who dont want a tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low key frame for those moments you want a tv
I would recommend this to a friendGreat TV…but do your research
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I have no issues with the tv, there are a couple of items that should be pointed out. Primary issue is the control box which sits external to the TV and connects via an optical cable. The serves as the primary connectivity for power, hdmi and other peripherals. Not bad per se but if you have a prewired set up as I do, it’s gonna require some rework as you will then need to thread the optical back to the control unit which may be a problem. The other issue is the subscription to get the expanded inventory of art was unexpected
No, I would not recommend this to a friendBrand response from Samsung
Posted .KevunS,
Thank you for sharing your thoughts on the One Connect Box as well as the Art Store subscription - we'll be sure to pass this along to our internal teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Buyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.18 days after purchasing it started having multiple issues. I am on my second repair from samsung and i have only owned it 24 days. Best Buys pathetic 15 day return policy unless you pay them is also upsetting. Tv Powers off and on by itself, has issues where it wont load home screen and there is severe lag switching between Media/Art and Game mode. Screen is great, Connect one box is the Devil.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TelecomBoss,
I’m sorry to hear that your Frame TV is turning on and off on its own. Please try these trouble-shooting steps which may help resolve this:
1) Check the One Invisible Connection Cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
4) Please also make sure you've got the latest firmware version installed on. You can check this by going to: Home > Menu > Settings > Support > Software Update.
5) You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If the issue persists after these steps, please call us so that we can better investigate your issue and assist with a solution or replacement. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy about the tv. Just a pity that we can’t install it flush to the wall. Sound is also good. As we use it to watch tv and streaming and. It really in a cinema mode the tv sound is sufficient. No sound bar needed.
I would recommend this to a friendBrand response from Samsung
Posted .Charlie,
It's great to hear you're enjoying The Frame TV, and we appreciate your feedback regarding your wall mounting experience. With the Slim Fit Wall Mount (included), The Frame can hang flush against the wall; however, a small gap between the wall and TV may occur if wall is not 100% flat or is constructed off-angle to the floor, or if installed incorrectly.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Reliability
Samsung is terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Frame TVs are junk. This purchase didn't even last six months before it stopped working. The Samsung service has been terrible to. It's been over a month and they still haven't resolve the issue, although my TV is still under warranty. I'll never buy Samsung again.
No, I would not recommend this to a friend