Customer Ratings & Reviews
- Model:
- QN55LS03BAFXZA
- SKU:
- 6503088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Exceptional Picture TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color and clarity of the picture is phenomenal. We love this TV.
I would recommend this to a friend - Pros mentioned:Wall mount
Amazing TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing! It truly sits as flush against the wall as photos describe.
I would recommend this to a friend - Pros mentioned:Picture quality
Great quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! It really looks like a painting! The screen quality is amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Great and Fun TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. The picture is great and it's fun to change the artwork.
I would recommend this to a friend tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, the tv stops for about 1 sec frequently
No, I would not recommend this to a friendBrand response from Samsung
Posted .BruceB,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Frame TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Gorgeous TV marred by an ugly connection box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but the connection box is annoying for a device billed as a "picture frame". I thought I was getting a truly wireless TV (had planned for a power outlet behind it) but, nooo, there's a not-so-invisible "invisible" cable that runs to the connection box, which also has all the TV circuitry inside so you can't just go without it.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Samsung Frame TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color rendering is excellent. Very sharp detail. Would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it hugs the wall and picture is great
I would recommend this to a friend - Pros mentioned:Picture quality
Ad a Little Class to your TV Room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp - the picture seems to stand out as if "framed".
I would recommend this to a friend - Pros mentioned:Picture quality
55” Frame Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and experience with the 55” Frame TV
I would recommend this to a friend - Pros mentioned:Picture quality
PictureTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and super installation service
I would recommend this to a friend The Frame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new TV. Purchased The Frame TV for its aesthetics. Love the idea of being able to display art or family photos when not watching TV. If having the highest picture quality is important to you this may not be the best fit for you. But if looking for a good TV that doesn’t look like a TV when turned off definitely look at The Frame!!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Best Purchase Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely LOVE this tv. It looks stunning in my living room
I would recommend this to a friend Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, so far so bad. We have not been able to turn the TV on as it appears to not work at all. We contacted Samsung to request a new one. They opened a "ticket" for us and will only send out a technician to repair it. That will happen on May 4, the first available date. So we have not been able to use this product yet and are disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .AnitaC,
It’s unfortunate to hear of the issues you’re experiencing with your Frame TV, and we greatly appreciate your patience while waiting for your service appointment. Should you have any questions after your service is complete, Samsung is here for you. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Loving it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great except the mount didn't fit the studs in my wall and I had to buy a different mount (and I was told most people do since they changed the mount on the Frame). A very limited number of free pictures to choose from, you have to purchase the rest. But the picture etc is great! I love it on my wall!
I would recommend this to a friend- Cons mentioned:Reliability
Poor quality product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Entered endless reboot cycle 3 hours after GeekSquad installation. 0/10 recommendation
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChadM,
We appreciate you sharing your experience with The Frame TV. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for glare and bright rooms with windows. Great during the day and at night. No reflections or glare. The no glare surface makes all the difference. Even if specs of other TVs are higher does matter if doesn’t work for your room situation.
I would recommend this to a friendTik Tok is preinstalled and you cant delete it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great, but I wouldn’t have bought it if I knew they preinstalled Tik Tok and you couldn’t delete it. Slimy move Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NealMorris,
We appreciate you sharing your experience. Please know that you can remove apps you no longer want and free up memory space on your TV.
There are some recommended apps that cannot be deleted but can be removed from the Home Screen. Please know that the app you mentioned in your review can be deleted.
1. Go to Home > left directional button > Media > APPS
2. Click on Settings (upper right corner)
3. Next, find and select the app you want to delete.
4. Select Delete from the pop-up menu. You can also move an app to another location by selecting Move.
Should you have further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
The Frame is a great tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV especially non glare screen and bright display. I am addicted to the srt app and change picture everyday. It looks great over the fireplace.
I would recommend this to a friendFrame 55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little bit of dirty screen effect. But other than that it's an incredible TV. I would not hesitate to buy another. Colors and contrast are fantastic!
I would recommend this to a friend