Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $340.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 700 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 700 reviews
  • Rated 5 out of 5 stars

    Everyone needs one.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is very clear and has a lot of features to it I was not expecting. I am still learning the tv but have enjoyed it thus far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not aware that the television was refurbished??? I was under the assumption it was brand new???

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic tv by Samsung again

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame TV far exceeds my expectations on all levels, I love the mat finish for no reflections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV by Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv. wish the cable could be inserted into the wall in California. Not as bright as non frame tvs.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      lkmd,

      We appreciate your feedback on the included One Invisible Connection Cable, as well as the image quality of your Frame TV. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred.
      Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting

      You can also try adjusting Picture Mode or Expert Picture Settings.
      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:
      1) Standard: Is the default mode suitable for general viewing environments.
      2) Movie: Is suitable for watching TV or movies in a dark room.
      3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      To manually fine tune your image under Expert Settings, go to: Home > Menu > Settings > All Settings > Picture > Expert Settings

      I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Dustin gets 5 stars!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product - the salesperson Dustin really helped us make the right choice too. He is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek TV no glare

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design. Just make sure recessed wall socket for that wall flush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the matte finish and the ability to showcase art when not watching tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a display that does proper HDR without eliminating forced contrast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fireplace Artwork

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for what we needed over the fireplace.... Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Best tv that doubles as art. Love the free art available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great installation, great customer service! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just not worth it.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant buzzing and static sound just a few months in. $2k down the drain. Picture and sound quality were below average before this. You sacrifice a lot for the low profile of the tv. Not worth it in my opinion.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ccnn,

      We appreciate you sharing your experience regarding an odd sound emitted from your Frame TV speakers. Please make sure that the audio cable is connected to the correct audio output connector on the external device.

      Run a Sound Test by going to: Menu > Settings > Support > Device Care > Self Diagnosis > Sound Test

      For antenna or cable connections, check the Signal Information. A low signal level may cause sound distortions. Go to: Menu > Settings > Support > Device Care > Self Diagnosis > Signal Information

      Should your issue persist, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    New Samsung Frame

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this TV. The new matte finish makes the displayed art more realistic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV for his being built

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not even opened it yet. I bought it for a house being built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my digital photo collection on my Samsung Frame TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coolest TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahhhhhh! I love it! The coolest TV I’ve ever had! I am so happy I splurged!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flat panel o

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These frame panels are top notch for appearance and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV so much! We enjoy the availability to view art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV slim and looks great would like another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great prouduct. Glad i brought it and love it.

    I would recommend this to a friend