Customer Ratings & Reviews
- Model:
- QN55LS03BAFXZA
- SKU:
- 6503088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the low profile of the tv and the art that it displays.
I would recommend this to a friendSamsung Frame 55
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and love the Art function. Looks and performs great.
I would recommend this to a friendTranquil Useful and Lovely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the house. Love the framed art presence.
I would recommend this to a friendAmazing Painting and fantastic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really amazing wall decoration and a fantastic TV to boot.
I would recommend this to a friendGarbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for awhile but seems these always have issues started fine and now resets after 30 min and cant watch anything.
No, I would not recommend this to a friendPoor manufacturing/design quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to replace the remote three times. The last two times have been out of warranty. Samsung can't manufacture good product anymore. This will be my last Samsung purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JasonL,
I'm sorry to hear you've had to replace your remote. If you're experiencing any issues with your Frame TV, please know Samsung is here for you.
You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
The frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how thin it is , and like Samsung tv , cool to display photos on
I would recommend this to a friendGreat TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ad described and worth every penny for thr art look.
I would recommend this to a friendTV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Great buy from Best Buy. good price and very happy
I would recommend this to a friendBeautiful TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV if I can just figure out all of the features it offers!
I would recommend this to a friendSamsung 55 Class The Frame QLED 4k Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great TV picture and features are outstanding great buy
I would recommend this to a friendFrame TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new frame TV. Exactly what I what I expected.
I would recommend this to a friendGood Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, had it professionally installed and works great
I would recommend this to a friendLove this frame TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality Tv and it looks awesome on the wall!
I would recommend this to a friendFrame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Met all expectations. Would highly recommend
I would recommend this to a friendA bit disappointing features don’t work well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tele works ok, setting default speakers to external speakers often requires resetting :-), used HDMI not Bluetooth connection. The “picture” from standard gallery also requires resetting. Options are limited, subscription required
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GIGI,
We appreciate you sharing your experience, and we ask that you ensure your Frame TV's firmware is up to date with version 1304, as this includes connectivity and performance improvements. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Looks great, poor performance
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, but not a very good TV. Samsung put a lot of effort into making this TV thin and sleek. Unfortunately, they used the outdated Tizen Operating System to control the TV and it's a hot mess. It's laggy, it crashes and just doesn't feel like something that is ready for actual use. My advice would be to get a really nice TV that is pretty thin, then spend a little money on a nice, shallow mounting bracket. In the long run you'll be much happier.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoelS,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Frame TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this TV. It will die on you. For a 2k TV this is complete junk QA.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SG86,
It's unfortunate to hear you're not having the same great experience that the majority of our customers report having. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Disappointed in the box needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It must have the connect one box to work which is a big bulky box and defeats the purpose of this frame tv
No, I would not recommend this to a friendBrand response from Samsung
Posted .Taylors,
I'm very sorry to hear of the confusion regarding The Frame TV's specifications. The Frame TV requires the use of the One Connect Box which allows you to connect your components to one separate box, not to the back of the TV. The TV is connected to the One Connect Box with the One Invisible Connection – a translucent cable allowing you to place your TV accessories wherever works best for you.
While The Frame TV’s included One Invisible Connection Cable is not rated for in-wall installation, an in-wall cable is available (Model: VG-SOCR86U/ZA), which can be ran through your wall.
Should you ever have questions or need help with TV features, specs, or operation, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Screen went blank after one week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with this TV. Two days after I purchased it, a black bar appeared on the screen. Within a week, the entire screen went blank. Luckily it was under Samsung warranty which is only 90 days. I had to wait two weeks to get the service repair. The technician, who was very personable and helpful, replaced the panel and, so far, the TV is working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LisaM,
We appreciate you sharing your experience you went through to have your Frame TV serviced, but I'm very glad to hear your TV is now performing as expected.
Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If there’s anything we can do to further improve your experience, please know we’re here to help. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist