Customer Ratings & Reviews
- Model:
- QN55LS03BAFXZA
- |
- SKU:
- 6503088
Customer reviews
Rating 4.5 out of 5 stars with 700 reviews
(700 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Art mode, Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Almost a 5 star rating. Love the look
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this tv on the wall. Picture is great and the art mode is wonderful. Installation on the stand was super easy, mounting on the wall was fiddly but manageable to anyone who has patience, a stud finder and good drill. The only reason I am not giving 5 stars is that I find the remote control and menus not intuitive and the loading of my own pictures to the art mode seemed to be very hard. I managed to get 2 showing but then gave up.
I would recommend this to a friend - Pros mentioned:Art mode, Picture quality, Wall mount
Rated 5 out of 5 stars
The frame 55 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We already have a 32 inch frame tv for the bedroom. The 55 inch is for the living room, it looks great completely flush on the wall. We like using optimatzion mode that automaticly adjusts the picture to light in room. Tv works great with the surround sound or galaxy pro2 earpods. All the streaming apps work great and the art for the frame is beautiful. We are very happy with our new 55 frame tv.
I would recommend this to a friend Rated 1 out of 5 stars
Not Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't turn on after having it for a month and now have to get it serviced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AllisonH,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Art mode, Picture quality
Rated 5 out of 5 stars
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for about a year now. Picture is outstanding, smart TV interface is much quicker than my previous Samsung TV. Art mode is quite amazing as it determines the lighting in the room and adjusts the brightness accordingly. Having to buy the bezel separately can be a pain as the one I wanted was on back order for a couple of months - they are not cheap either. I would recommend making sure you have adequate space for the control box.
I would recommend this to a friend - Pros mentioned:Art mode, Picture quality
Rated 5 out of 5 stars
Best TV I’ve ever had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is simply stunning. Mounts flush, great picture for a matte screen, art mode is beautiful, and the responsiveness of the CPU and UI are so much better than just a few years ago. I couldn’t be happier. I can’t comment on the sound since I never used any built in speakers.
I would recommend this to a friend - Pros mentioned:Art mode
Rated 5 out of 5 stars
Looking at beautiful artwork. Priceless!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1) The Frame TV allows you to have beautiful works of art in your home. Setting the mood, reflecting the season, or taking you to a fer away land. It enriches your home. 2) I like looking at beautiful works of art. Masterpieces can be looked at time and time again and you'll discover something new. It enriches your spirit. It's a meditation. The Frame tv allow me to refine my observing skills. I find at times that I'm in an art history class as I look at a painting then dive into reading about it. On occasion as a family we'll look at a piece of work over time then come together to talk about what we see. Learning from one another. It's turned into a nice family activitiy.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Frame tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Well worth the cost. The picture quality and ease of use are great!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Frame
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Love the picture. Remote/interface isn't as seamless as I would have expected.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking TV. I have an art collection so this adds a nice touch to the living room. Plenty of art to choose from and easy to change out. Nice picture still deciding on the type of frame to buy to finish it off. I am a total tech member so the installation was included. They even hooked it up to my current surround sound system which was perfect since the built in speakers are not the best.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Reliability
Rated 1 out of 5 stars
Do not buy, will break on you!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has broken twice on me and has done nothing but hung on the wall. First time they claimed it was because it was plugged into a surge protector - which I did to protect the TV. Evidently this fried the circuit board after 2 years. Tech mentioned this was common, but was the first I had heard of it. TV was outside of warranty, but Samsung offered the parts and made me pay for labor. Fine. 6 months later the exact same problems re-appeared - TV was plugged into the wall directly, as recommended by the Tech. Samsung only response is that they won't repair it again as it is outside of the 90-day warranty of the repair. Now I'm left with a $1500 TV that looked and sounded great, but is now worthless and needs a $400+ repair. I'm out. Save yourself the money and hassle.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect fit for Mom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my mother primarily for the art work that can be viewed as a still picture or a group of them that rotate. She loves it, people that visit her love it and want the same thing in their homes. It was a great choice and I have no regrets.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Frame tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a frame tv, then this is the perfect one. Looks amazing and samsung has a great app for pictures or you can upload your own.
I would recommend this to a friend - Pros mentioned:Art mode
Rated 5 out of 5 stars
Very satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Frame 55" TV that we bought has been a great addition to our entertainment center and is a great way to display photos.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Rob
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv loved it was just to big for by bedroom needed a smaller tv great picture loveed the frame art work and added features to add my photos
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Easy to use, great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television would look great in a living room or bedroom. We use ours in a loft where it gets plenty of use to watch television, play video games, and watch DVD movies. The television is very thin. It would look great on a wall as the frame looks like a picture frame. We use the stands and those are adjustable to either be low to the surface or raised up nearly an inch. The One Connect is the future of television connections until everything is wireless ;) It is so convenient to connect or change a cable without having to access the back of the TV set. Also, the cable to the one connect is concealed in the stand so the look is very clean. The 4k upscaling of the picture is amazing. The color, contrast and black are the best I've seen. The sound is good quality too and it automatically adjusts so dialogue is clear and distinct. A soundbar would be a nice addition to this though. The remote control is white and solar powered. It is very simple with only a few buttons to include direct connections to popular streaming apps such as Netflix, Prime, and Disney. I like that the screen has an adaptive picture which automatically adjusts the image based on the lighting in the room. You can adjust the screen and use some preset modes but the automatic adjustment makes those unneccessary. Another nice feature is the TV will turn off when displaying photos unless it detects motion. Overall, this is a great television and a piece of art. The only minor downside is the sound isn't as awesome as the picture. I received this television at a discount price in return for an honest review.
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Lovely
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is amazing. Worth the cost, but unfortunately is difficult to mount properly.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, adds so much to the space when it's in frame mode.
I would recommend this to a friend Rated 5 out of 5 stars
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Beautiful tv. I’ve had it for years and love it
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
USB ports were not working out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago. We waited until after the frame for the TV arrived to install. I installed it on 1/20/24. After setup it was clear that none of the USB ports were working after exhaustingly trying with several different systems and cables. I called Samsung support and they were not able to get them working after several attempts over the phone. They said they would have to schedule an appointment with a field tech. I was set up with service tech. When the technician arrived on 2/1/24 he had a new main board for the TV itself. After discussing the problem with the USB he said "not sure why they sent me a new main board for the TV, when the problem is clearly with the ONE Connect" He went ahead and swapped the main board and as predicted it did not fix the problem with the USB ports. He then said he would order the parts he believed would fix the problem and get back with me. I had to call back twice since then for updates. I was told today that they do have the parts but can't get back out until next Monday at 2/12/24. This is very frustrating that this is a brand new TV, it's been taken apart and put back together, and it's been over 3 weeks without a fully functional TV in our living room and I can't watch the Superbowl on this Sunday on our new TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidJ,
It’s unfortunate to hear of the issues you’re experiencing with your Frame TV, and we greatly appreciate your patience while waiting for your service appointment. Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Should you have any questions after your service is complete, Samsung is here for you. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Tv quality
Rated 3 out of 5 stars
Defective Cable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is outstanding and the 4th that I have purchased but unfortunately the cable that connects the TV to the iConnect was defective.
I would recommend this to a friendBrand response from Samsung
Posted .JohnP,
It’s unfortunate to hear of your experience with Samsung’s Frame TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN55LS03BAFXZA/
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist


















