Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$340.99
Save $1,159
Comp. Value: $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 702 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-702 of 702 reviews
  • Rated 1 out of 5 stars

    Trash Products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Frame TV stopped working with a busted panel 1 week after warranty expired. Samsung Washer broke a month after that. Just save yourself the time and trouble and go LG.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Miggitymigs,

      It’s unfortunate to hear of your experience with Samsung’s Frame TV TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN55LS03BAFXZA

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    As Advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Good picture for the price. Will enjoy the device.

    I would recommend this to a friend