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Customer Ratings & Reviews

Your price for this item is $340.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 700 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 700 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv looks so clean and crisp the picture mode is great

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Best tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv! Meets and beats my expectations!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture..easy installation.. Frame is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. We bought it to mount in a high traffic area and the low profile makes it almost seemless with the wall. Mounting instructions are definitely different than other TVs but not that hard to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Most Awesome TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung TV. Best Buy just installed it in our home and we could not be more satisfied with the whole process - we had a home visit to make sure we were buying the right size, and installation! It is perfect and what a TV!!!!! The picture below is actually the TV with art work displayed on the screen. I chose the white screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this frame TV. Crisp colors ans goood sound. I would highly recoment use Best Buy Gerk Swuad support! They made my decisions and experiance easier and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it serve 2 purpose: a frame with the different background you can choose from the gallery and a tv of course.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 4 out of 5 stars

    Really enhances the space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for essentially a flatscreen 4K tv, but we really enjoy the art mode and it fills the space in the room in a much better way than a regular tv would’ve. The tv is very good for viewing too but I also appreciate not having a black square on the wall when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode, Picture quality

    Rated 5 out of 5 stars

    Samsung Frame tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture! Love the art mode, too!! There are so many beautiful paintings to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Frame TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish a great purchase. Our salesman was A1 and delivery went without a hitch. Mounting was a bit challenging but it is up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A good TV, but needs a sound bar.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had the television more than a few weeks. We bought it because we wanted the non-reflective screen. The picture is very clear and the colors are sharp. We would like to figure out how to turn off the photo/painting when the TV is off. We don't like that feature. The only real negative, so far, is the sound. Because we have the TV mounted to the wall, and all of the speakers are in the back of the TV, everything sounded muffled. We had to go back to Best Buy and buy a sound bar. That resolved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial tv was defective but the exchange process was easy and I was able to get the replacement working quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv and awesome look!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed with this tv. Love how it looks like art above my fireplace and the picture and sound quality works great in our open concept room. I can’t wait to get a snap on frame to complete the look. If you are on the fence don’t wait. It is so flush to the wall and I had the wires run inside the wall so it looks perfect. Excuse the boxes in the photos we just moved in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for more than just a tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The art feature allows my room to take on a lovely ambient feeling versus a dark lifeless spot. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung frame tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is very good the image is beautiful and there’s a lot of frames to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Decor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. I have it in my living room looks beautiful, easy to setup, easy to setup on app, adding frame art was easy and was easy to hide wires.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv! I dont like the look of a big tv in my room but this is a great compromise, my husband gets his tv, I get my art, the frame I choose feels a bit dark so might have to try a lighter frame one day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A large screen tv that looks nice even when off.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Final got our large screen tv with the frame art feature. Looks great on and off. Re- learned the remote control features and functions pretty easy. You won’t regret gettIng one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV makes a TV work in the room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what makes the room with the fireplace next to the TV spot work, without doing built-ins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing, get after-market frame for it on Amazon to turn into art. Dont forget tv has a box that must go in wall

    I would recommend this to a friend