Customer Ratings & Reviews
- Model:
- QN55LS03AAFXZA
- SKU:
- 6451485
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the incredible colors and picture quality, sleek design, and user-friendly Tizen software of the 55" Class The Frame Series LED 4K UHD Smart Tizen TV. While some customers experienced installation issues and concerns with the remote control, many found the TV to be beautiful and well-priced.
This summary was generated by AI based on customer reviews.
Happy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love our Smart TV We really like the black “frame” that gives it extra appeal when we have our favorite pictures shown. We also like a lot of the artwork features that come with the TV. We’re glad we bought it.
I would recommend this to a friendBrand response from Samsung
Posted .Ringdoorbellcustomer:
Thank you for purchasing Samsung’s new 2021 Frame TV. I am glad you are enjoying the design of your new TV, minimalist-inspired and intended to enhance any space. The Frame transforms into a beautiful work of art when you’re not watching TV. Activate the built-in motion sensor so whenever you walk into the room, your TV displays one of your favorite selections.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Superior 4K picture, contemporary artistic look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television, love the art mode. Looks like a piece of art on the wall, in 4K! Installation was very smooth, only took 60-90 minutes. The "one box" gathers all input devices and makes selection simple.
I would recommend this to a friendBrand response from Samsung
Posted .SamsungFrame:
Thank you for purchasing Samsung’s new 2021 Frame TV. I am glad to hear that installation waw very smooth, and that you are enjoying the design of your new TV, minimalist-inspired and intended to enhance any space. The Frame transforms into a beautiful work of art when you’re not watching TV. Activate the built-in motion sensor so whenever you walk into the room, your TV displays one of your favorite selections.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung The Frame 55 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a TV that did not look as a TV on the wall; this is the best I could find especially that it was on sale. All connections are made through the box that is completely hidden
I would recommend this to a friendJust wow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what a special tv it goes in our sports club room and will provide a special enhancement to the area the portrait feature displays well on the all between parts of our cabinets on the wall
I would recommend this to a friendGreat service great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This far the product has been great but what is more amazing was the service from the tech that came out to the manager of the Dartmouth store. All were friendly and professional
I would recommend this to a friendmr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is very good, However, the supposed help was very poor. We had an issue & the helper did not know how to help and set up an appointment for 6 weeks.
I would recommend this to a friendSamsung Frame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be alright if it didn’t have that one connect box for me that just forced some sort of stand and the purpose of getting a hanging television for me is to not have to buy a stand so I returned mine for a LG G1
No, I would not recommend this to a friendBrand response from Samsung
Posted .Blessed,
Thank you for sharing your review of The Frame TV. Your details regarding the One Connect Box are appreciated and will be shared with our internal teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Love the frame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the frame tv...it fits nicely against the wall and can be used as a "picture" when not in use...lots of options including your own photos... a good buy!
I would recommend this to a friendClassy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television for my mom and ahe loves it. The only negative aspect is paying to see art photos while in "screensaver" mode.
I would recommend this to a friendbest tv ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best tv ever... connected home, art store, image quality all top reasons to own this tv we have 3 in the home and all share the art store and smart things app
I would recommend this to a friendGreat TV, remote a work in progress.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great, the remote is a little difficult to operate and does not have such great range to change the cable channels. Additionally, the solar recharge only has reached 55% max on the battery life.
I would recommend this to a friendLove the art
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the frame tv. This is the second one i have bought. Put this in master bedroom and is nice to see art on the wall instead of a black box
I would recommend this to a friendGreat concept
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a TV for the living room that could be decorative when not in use. This concept is neat and the pictures really do look natural when not in use.
I would recommend this to a friendGreat TV, content, but need more diverse portraits
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our over the fireplace mantle. Great features and it looks amazing. I wish the portraits were more diverse though, even if they were to buy alongside the monthly subscription.
I would recommend this to a friendBrand response from Samsung
Posted .NewhouseNewstuff:
I am happy to hear that you are enjoying your new 2021 Frame QLED TV. With style in spades, The Frame transforms to art when you're not watching TV. Choose from the Samsung Collection or upload your own pieces to reflect your personality. From iconic classics to modern marvels and stunning photography, Art Store gives you access to an ever-broadening range of art. We value your feedback regarding the diversity of images available and will share it with our product team.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Frame tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our frame tv. Looks much better than a black rectangle on your wall. The art options are beautiful. Highly recommend
I would recommend this to a friendExcellent TV for interior designer or enthusiast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sits very flat on the wall. Setting up was easy enough. Also purchased the bezel so it looks like real art. Highly recommend it.
I would recommend this to a friendLove The Frame TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look the The Frame TV’s. This is my 2nd one and as I have to replace my TV’s they will be replaced with another Frame TV.
I would recommend this to a friendArt mode makes it worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Art mode is fantastic and truly an excellent factor to buy this TV. Otherwise, look elsewhere for better specs and prices.
I would recommend this to a friendInstallation and TV was great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is great! But the installation by Jesse was even greater!! Thank you.
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From our consult to our purchase and installation Best Buy delivered on value above and beyond what other’s can offer
I would recommend this to a friend