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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 298 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the incredible colors and picture quality, sleek design, and user-friendly Tizen software of the 55" Class The Frame Series LED 4K UHD Smart Tizen TV. While some customers experienced installation issues and concerns with the remote control, many found the TV to be beautiful and well-priced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 298 reviews
  • Rated 4 out of 5 stars

    Good but break easily

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased several of these TVs and while they are good tvs, they damage so easily. Once put in place they aren’t meant to be moved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resolution and color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking frame with pictures I have recommended the Samsung Frame to friends and family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame Review 55"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, works great. Very nice to have art on the wall when we're not using the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first but it really is so flush to the wall. Really gives a clean appearance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new TV couldn't be happier with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unobtrusive television set for living room.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television set for streaming. And the art fits so well in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than a TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for those that do mot qant a typical looking TV. Art display is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud installed and got things running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud installed and got things running. Had purchased Geek Squad service upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 3rd TV and the 3rd time was the charm. Fantastic and the art mode is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but glitches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    put into home mode to get your pics to stay up. Shuts down at night and wish it rebooted the pics in the morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased several of these panels over the years and they're great for wall displays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, the size is just too small for my room but other than that I love this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service. Well Done. I would recommend using them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv and art piece, including great resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality! Everyone comments on how bright and vivid the picture is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and super price. Geek Squad was very helpful with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than last time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great gift to myself. The delivery and installation was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV. But complicated.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit our needs. However, setting up to connect to our home automation system for the audio is an unresolved challenge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi John,

      Thank you for choosing The Frame TV and for your review. I'm sorry to hear you are experiencing difficulties connecting your devices to your new TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      We hope to hear from you.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with features and overall setup, Geek Squad installation was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be working great. Geek Squad did an awesome job.

    I would recommend this to a friend