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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 298 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the incredible colors and picture quality, sleek design, and user-friendly Tizen software of the 55" Class The Frame Series LED 4K UHD Smart Tizen TV. While some customers experienced installation issues and concerns with the remote control, many found the TV to be beautiful and well-priced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 298 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I love this TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing , it’s profile is very thin so it looks great on the wall , the brains of the tv comes in a separate box that’s connected to the TV with a very thin wire that supplies both power and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Genius design!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for having both a functional and decorated space. Instead of a black box on the wall when it's not in use you have a piece of art. Genius!! The picture quality is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television with a fabulous view!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beauty it adds to the room with the look of framed art instead of a black screen. The flexibility of using a thumb drive to display personal photos is a plus. The picture on the television is excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv - fits completely flat against the wall so it really does look like a piece of wall art when you have it in Art Mode. My husband likes it for the great features as a tv and I’m thrilled that it looks beautiful in the room. Win-Win!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      BooTinket:

      Thank you for purchasing Samsung’s new 2021 Frame TV. I am glad both you and your husband are enjoying the features and design of your new TV, minimalist-inspired and intended to enhance any space. The Frame transforms into a beautiful work of art when you’re not watching TV. Activate the built-in motion sensor so whenever you walk into the room, your TV displays one of your favorite selections.
      If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gorgeous Tech and Modern Style Too

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVE THIS TV! Gorgeous picture, and more importantly it is very stylish and modern feeling when in picture/art mode. Got a great deal on this during the black friday sale, and I will likely buy another one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazizng tv!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely LOVE our new tv. The picture is so clear and the sound is great. (we added a Sonos sound bar) My only complaint is that I wish there were more free choices of paintings to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    55" Frame TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture and very sleek mount. Purchases a separate mount (on BB advice) as the Samsung mount is less adjustable and more challenging to mount/demount. Liking the picture and sleep mode for den.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. I'm happy with the size and quality and my wife is happy that when it's not being watched it shows her favorite pieces of art.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the display, I wanted the bigger size but installers refuse to take the risk without enough wall studs. So I settle for smaller. Still very impressive display a little pricey

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great at keeping a slim profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing picture quality, the entire television was very well thought out for minimal footprint as well. Even with the wall mount it doesn’t exceed 2 inches from the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Frame TV last Black Friday and have enjoyed it since. I love being able to customize the artwork and the bezel to match my decor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the art, that’s it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong, it was a really nice TV for the art. The still pictures and the different art displays were amazing. I wasn’t amazed by the video quality, the color was off and it wasn’t bright enough. I compared it to neoqled and it wasn’t on the same level. At times an 8 series Samsung had better video quality. Again, the art aspect was beautiful, but unless you’re going to sit down and watch and still frame art paintings, there are better tvs out there with better video quality and a better price. Hopefully for the money one pays for this tv, Samsung will give the viewer a better video quality along with the art. The sound wasn’t that good either.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EddieZzz,

      Thank you for your review of Samsung's Frame TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.

      It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.

      Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      We hope to regain you as a customer in the future.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Where clarity and technology meet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is by far one of my favorite TVs. I initially bout it as a compromise with my wife who didn't want a TV in the living room. She wanted to reserve this room for art. We now typically will place a nice pice of art on this screen but have an option to watch a movie. The screen is crystal clear and ceiling lights and sun light barely have any glare on it. The remote is solar powered and is also a smart remote. I also like that the TV can show two programs at once and you can connect head phones to each of the screens.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exactly what I had hoped for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, The Frame TV is exactly what I was hoping for. After reading a couple reviews prior to the purchase, I was concerned about the picture quality. I am very impressed and satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 3 out of 5 stars

    Looks great, poor audio output

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, thin design barely comes off the wall. Audio is vary poor, third party devices have Problems playing over HDMI sound cuts out forcing you to restart device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame TV is our favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE our new Samsung Frame television. It fits perfectly over the fire place and the fact that there aren't cables everyone is outstanding. I wish we had purchased this sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No more tv focal point

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. I’ve always hated the tv being the focal point of a room. With the frame tv we no longer have that focus. If it is a focus. It’s the awesome picture being displayed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55” Class The Frame Series LED 4K UHD TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 55” Class The Frame Series LED 4K UHD Smart Tizen TV is an excellent choice! Very good quality picture and sound at a reasonable price. It is worth purchasing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv we could ask for. It makes our living room pop! We got some custom paintings for the frame and usually have a roaring fire in the fireplace. It makes our room special!

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Art Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every time i show a customer these tvs they fall in love with them . They can be art work on the wall while not being a tv set . There are three different optional frames available as well .

    I would recommend this to a friend
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