Customer Ratings & Reviews
- Model:
- UN55U8000FFXZA
- SKU:
- 6619250
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the good picture quality and the ease of setting up the 55” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025). Some customers mentioned the weight being light for the size and unexpected features. A few customers reported concerns about the remote control and screen brightness.
This summary was generated by AI based on customer reviews.
55 Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product for the price. Excellent value
I would recommend this to a friendsamsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easier to set up than earlier models. very sturdy.
I would recommend this to a friendGreat gift.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for my daughter. She likes it very much.
I would recommend this to a friendExceptional tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television. Has features that i didnt expect. Pleasantly surprised.
I would recommend this to a friendGood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My nana is very happy with the tv. Loves how bright it is
I would recommend this to a friendAwesome TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what a great purchase. Fast and seamless interface
I would recommend this to a friend55 in Samsung 4k tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice tv for streaming and antenna use. Did buy another remote to be able to use Bixby. Otherwise a good tv for the money.
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and qualities great and price is wonderful
I would recommend this to a friendGreat store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed help finding a cheaper tv and got some help great price for the tv.
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv!! Love Samsung tv. Great service by Best Buy!!
I would recommend this to a friendTV 2025
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv new 2025 model. It takea aome getting used to all the features
I would recommend this to a friendTerrific Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 55" Crystal UHD TV is a terrific entertainment center piece for the price.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was as expected. Price was okay. There was a mixup on delivery time but it was resolved.
I would recommend this to a friendNo sound only option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the T.V. but as far as I can tell it doesn't have an option to turn the screen off and just listen to the sound, which my previous Sont T.V. had.
I would recommend this to a friendBrand response from Samsung
Posted .Hi nstyhbts,
Thank you for reaching out. The feature you are looking for is called Auto Picture Off and can be found under Settings > General & Privacy > Accessibility > Auto Picture Off.
I hope this helps! If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~Samsung Advisor
Great TV for the price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price point! Clear reception, all apps, and easy to navigate
I would recommend this to a friendSmart TV is smarter than I am.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price on Samsung - 55" Class U8000F Series Crystal UHD 4K Smart Tizen TV. Delivery was fantastic, thanks.
I would recommend this to a friend- Cons mentioned:Connectivity
Samsung is terrible!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV on June 25th. Today is 11/11 and the TV started disconnecting from the internet. I went online to Samsung and followed the process to try and resolve. Now the screen is blank and the speakers are putting out a high pitched screeching sound. I am unable to turn tv off as it keeps turning itself back on with the noise and no picture. Now Samsung is saying they want $80 to walk me through the same steps I have followed. DO NOT BUY THIS TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TrevorJ,
We appreciate your patience while troubleshooting the issues you mentioned with your TV. If your TV is powering on by itself, there are a few settings and external triggers to review:
1. Power On with Mobile – Your TV may be connected to the SmartThings app or other networked devices. To stop wake signals, turn this feature off: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile = Off
2. Check for Active Timers – Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings, then disable any On Timers or Sleep Timers
3. Anynet+ (HDMI-CEC) – If your TV is connected to external HDMI devices, one of them may be triggering power-on behavior. To disable this feature: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Software Update – Make sure your TV is up to date: Settings > Support > Software Update > Update Now
If you’ve ruled out all the above and your TV still powers on unexpectedly, try unplugging it for 30 seconds. Should the issue continue, please call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Advisor
nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.first time owning a Samsung very impressed nice apps that come with
I would recommend this to a friendMuted Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the TV is GREAT I do have a problem with the sound. Every once in a while, when I turn the TV on the sound is muted so I have to unplug the TV and the problem goes away. I talked to Samsung, and they reset my settings, and the problem was resolved for a while and then I had the problem again I just unplugged the TV, and the TV is good now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LindaB,
Thank you for your review and for sharing your experience with audio interruptions on your U8000F TV. If you're experiencing sound dropouts, the steps below are designed to help you troubleshoot across different connection types.
HDMI ARC / eARC Connection
1. Use a certified High-Speed HDMI cable with Ethernet and ensure it's firmly connected to the HDMI eARC ports on both the TV and soundbar/receiver.
2. Enable ARC/eARC settings on your TV:
o Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto
o Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On
3. Adjust Digital Output Audio Format:
o Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format
o Set this to Auto unless you're using a device that specifically requires Pass-Through.
4. Cold boot your TV by holding the power button on your remote for 5+ seconds.
Optical Audio Connection
1. Power on your soundbar or receiver first, then connect the optical cable to ensure proper handshaking.
2. Set the TV’s audio output to Optical: Settings > All Settings > Sound > Sound Output = Optical
3. Ensure cables are secure and not damaged. Try a different optical cable if sound continues to cut out.
Bluetooth Connection
1. Bluetooth connections can be sensitive to distance and interference. Keep the Bluetooth device close to the TV, and remove nearby sources of interference (e.g., wireless routers or other Bluetooth devices).
2. For improved stability, use a 5GHz Wi-Fi network if available.
3. If issues persist, we recommend switching to a wired connection (HDMI ARC or Optical) for a more reliable audio experience.
Wi-Fi / Wireless Speaker Connections
1. Make sure both your TV and audio device are on the same network band (5GHz is ideal for stability).
2. If you're using Samsung’s Wireless Audio features (e.g., Wi-Fi Speaker Surround Setup), ensure your speaker system is properly added in: Settings > All Settings > Sound > Sound Output > Wi-Fi Speaker Surround Setup
3. If signal issues continue, disconnect and reconnect the speaker from the network and re-add it to the TV.
Also Try:
• Update your TV's firmware: Settings > Support > Software Update > Update Now
• Run a Sound Test to verify internal sound functions: Settings > Support > Device Care > Self Diagnosis > Sound Test
If you’ve tried the steps above and are still experiencing issues, we’re here to help. You can call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com.
~ Samsung Advisor
Some difficulty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Programming can be difficult. Attempting to get cable channels is even more difficult.
I would recommend this to a friend