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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 369 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the great picture quality and the ease of setting up the TV. Some customers noted the TV is lightweight for its size and has unexpected features. However, a few customers mentioned the screen brightness was not as bright as they expected and expressed dislike for the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 369 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bad TV to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. It has so many movies and tv shows I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, beautiful screen. Very happy with it! I like the Samsung tv channel. An upgrade compare to our small model tv we had before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent television

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent television my second Samsung tv used primarily for gaming and connecting my desktop to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and perfect color tones. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell was quick and smooth Best Buy service was very prompt and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Spectacular television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, the image and sound are great, I am happy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    DEFINITELY A BEST BUY!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lotta TV for a little price! Beautiful color/pic

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CarolS,

      We’re so glad you’re enjoying the stunning clarity and color accuracy of the Crystal Processor 4K! Upscaling and 3D color mapping truly bring every scene to life in dazzling 4K. Thanks for sharing your experience!

      If you ever need assistance—whether it’s optimizing your settings or anything else—reach out to Samsung Support at 1-800-SAMSUNG (8 AM – 12 AM EST, 7 days a week).

      You can also visit the Samsung Support page online to:
      • Chat live with an expert
      • Find manuals, software updates, and warranty details
      • Register your TV for easy support, exclusive promos, and more

      Enjoy your new Samsung TV!

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my tv for a month. It was an easy set up the color is bright and all the other features are great but the sound sometimes goes out on what I’m watching. I change the channel to fix it but sometimes the sound is out on the other channels as well. Overall it’s a good choice for me. If the sound continues I’ll have to call the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible Picture Quality and Performance – A Ste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Samsung 55” U8000F Series Crystal UHD 4K Smart TV, and I am beyond impressed with the overall performance. This TV is a game-changer! Picture Quality: The 4K Crystal UHD display is absolutely stunning. The colors are vibrant, the blacks are deep, and the contrast is incredible. Whether I’m watching movies, gaming, or streaming content, everything looks crisp and detailed. The HDR support makes a noticeable difference, especially during dark scenes in films or high-action moments in sports. Smart Features: The Tizen OS is intuitive and fast. It loads apps quickly, and navigating through menus is seamless. The built-in streaming apps like Netflix, YouTube, and Disney+ work flawlessly, and the voice control features through Bixby or Amazon Alexa make it super easy to control the TV without even needing the remote. You can also customize the home screen to quickly access your favorite apps, which is a nice touch. Sound: For a TV this slim, the sound quality is impressive. It’s clear and loud enough for most viewing experiences. Of course, adding a soundbar can take it to the next level, but the built-in speakers do a good job for daily use. Design: The sleek design fits beautifully in my living room. The thin bezels make the screen feel bigger and more immersive, and the stand is sturdy while maintaining a minimalistic look. It’s a modern, elegant addition to any space. Setup & Connectivity: Setting up the TV was quick and easy. The Wi-Fi connection is solid, and there are plenty of HDMI and USB ports for connecting all your devices. It also supports Bluetooth for pairing with external speakers or headphones. Overall, for the price point, this Samsung U8000F Series TV is an excellent value. It delivers an amazing viewing experience with top-tier picture quality, a smooth smart TV interface, and a sleek design. If you're looking for an affordable 4K TV with premium features, this one is a fantastic choice. Pros: ✔️ Stunning 4K picture quality ✔️ Seamless smart TV experience with Tizen OS ✔️ Great design with slim bezels ✔️ Decent sound quality for its size ✔️ Easy setup and solid connectivity options Cons: Sound could be enhanced with a soundbar Limited advanced gaming features (no HDMI 2.1) Highly recommend this TV to anyone looking for a budget-friendly 4K smart TV that doesn’t compromise on quality. It's been a fantastic upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Features, Setup ease

    Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television. Has great features and lots of free channels. Plus local news stations. You don’t need additional equipment for streaming. Easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Happy Sites

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with the purchase of our Sansung 55" tv. The colors are crystal clear, the sharpness is great and it's light weight. I would recommend this TV to anyone looking for a descent price on a great quality tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had all fire tvs which they’re nice but extremely slow loading amazon puts apps on if you want them or not which eats memory, Samsung I love how fast it turns on and gets you to a show, I’m new to Samsung and I love it already, the picture is like You’re in the room with the characters, it feels that live and clear, I definitely will have all Samsung TVs and slowly get rid of fire tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Tv has a good picture on it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good picture on it. Easy to set up tv and use of remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great 55” TV for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television for my son and his buddies at college. My son says it is a great product with a clear picture and all the apps they would like. He says one drawback is that the remote has to be pointed pretty straight on to the tv to work. He says it minor, but wish it worked better. I will say I was able to purchase for a good price, same as a lesser Samsung model next to it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is surely a great TV for the price beautiful picture easy to get set up also to operate best money I spent was buying this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to operate and has a good picture. the color in the picture is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Absolutely LOVE this Samsung TV!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup. Highly recommend pairing it with a Klipsch soundbar. Cannot say enough about this product!! 5 STAR rating!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    SAMSUNG Crystal UHD...Great picture for cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been awhile since I bought a new TV and even longer since I set it up myself. Sharp, bright picture. Easy setup. Good features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Bright when it has to be. Sounds great. No Optical input which kind of stinks since i needed it though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Value 4K TV with Sharp Picture and Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with the quality for the price. The picture is crisp and vibrant, with great color accuracy and sharp 4K resolution. It handles streaming content beautifully, and the Tizen interface is smooth and easy to navigate. Setup was quick, and the TV looks sleek in my living room. The built-in speakers are decent for casual viewing, though I plan to add a soundbar for better audio. The remote is simple and intuitive, and I love the voice control option. Overall, it’s a solid mid-range TV with great performance and smart features perfect for everyday use.

    I would recommend this to a friend
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