Customer Ratings & Reviews
- Model:
- UN55U8000FFXZA
- SKU:
- 6619250
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the good picture quality and the ease of setting up the 55” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025). Some customers mentioned the weight being light for the size and unexpected features. A few customers reported concerns about the remote control and screen brightness.
This summary was generated by AI based on customer reviews.
Don’t recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OS doesn’t support certain streaming apps very well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KevinB,
We appreciate your review of Samsung’s U8000F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Damaged screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was damaged, when it was opened, looks like a heavy item fell on the screen. I guess this was from factory.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi OlufemiS,
I'm very sorry you received a damaged TV. Please reach out to Best Buy to assist you.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Samsung on Point!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, am George my review is.....the Samsung 55 inch Crystal U-8000 is a great buy. Well for the price its a gem. All the colors are great. The picture and movement are even. I would recommend this tv!!!
I would recommend this to a friend - Pros mentioned:Picture quality
My New Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my new Samsung TV. The picture is perfect, and the delivery and setup in my home went very smoothly.
I would recommend this to a friend - Pros mentioned:Picture quality
55" Samsung TV-Love It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, sound great, user friendly, reasonable price
I would recommend this to a friend - Pros mentioned:Picture quality
Love TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size but occasionally has squiggly lines. I will contact Geeks for assistance as I'm sure it's a minor issue. Love the TV. The sound is wonderful.
I would recommend this to a friend - Pros mentioned:Picture quality
New Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung Television has superb audio and video quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase and experience w BB.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.REALLY great quality for the price. I love it, I enjoy it! My old TV went black on Saturday night. I can't be without a TV. So I purchased it Saturday night, next day I picked it up in the morning. It was 5 mins pick up process which is amazing. Great experience with Samsung and Best Buy. Thank you.
I would recommend this to a friend Great TV, but setup is challenging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a 43-inch TV we purchased and did not like (too small and had some sound issues). Set up was a little cumbersome as we integrated Apple TV into it, but has been smooth sailing ever since.
I would recommend this to a friend- Pros mentioned:Picture quality
TV as advertised.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the money. I am very disapponitef in Best Buy, however.
I would recommend this to a friend New Samsung for Port Charlotte
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Samsung television was installed by Best Buy Geek Squad excellently and timely the day after I purchased it. Excellent customer service.
I would recommend this to a friendNew TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The whole process was smooth and will continue to purchase from Best Buy
I would recommend this to a friend- Pros mentioned:Picture quality
Great Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Everything we needed for a valuable price.
I would recommend this to a friend My TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm Very happy with the purchase I will buy it again
I would recommend this to a friend- Pros mentioned:Picture quality
great tv for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for gaming and movies. amazing colors, awesome in dynamic mode
I would recommend this to a friend Pleased with delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very courteous in setting up and delivery. Waitedca bit for me to get home
I would recommend this to a friendSamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. I knew what I wanted and people made it easy to find and get checked out, even carried it to my car
I would recommend this to a friendBest Buy the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best product the best store Best Buy simply amazing
I would recommend this to a friendQuality TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the value!!! Would definitely recommend and buy again in the future!
I would recommend this to a friendSamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first set I got stop working in a week. No problem exchanging it. The replacement is fine and easy to set up. Because of the issue with the first one I have to give this a three.
I would recommend this to a friendBrand response from Samsung
Posted .Hi FeliciaG,
We appreciate your patience in having to deal with the hassle of an exchange. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor