Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.99
Save $50
Comp. Value: $349.99

Customer reviews

Rating 4.7 out of 5 stars with 421 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the good picture quality and the ease of setting up the 55” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025). Some customers mentioned the weight being light for the size and unexpected features. A few customers reported concerns about the remote control and screen brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-421 of 421 reviews
  • Rated 1 out of 5 stars

    bad resolution. sad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality is CRAP. fuzzy, low resolution, not crisp. got as a mother’s day present. very disappointed. will be returning.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DariaE,

      We appreciate your feedback on the picture quality of Samsung’s U8000F TV. First, make sure your TV is up to date. Firmware updates often include picture quality enhancements. To check for the latest version, go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      If the image doesn’t quite match your preferences after updating/checking for updates, there are several settings you can adjust to better suit your viewing environment.

      To explore picture mode options, go to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Available modes include:
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and sharper for well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for dark room viewing
      5. Filmmaker Mode – Preserves the director’s intended look and feel (automatically enabled for supported content)

      You can also fine-tune settings like brightness, contrast, sharpness, and more by navigating to: All Settings > Picture > Expert Settings

      If you’d like help finding the best setup for your preferences, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

      ~ Samsung Advisor Samsung