Customer Ratings & Reviews
- Model:
- UN55U8000FFXZA
- |
- SKU:
- 6619250
Customer reviews
Rating 4.7 out of 5 stars with 417 reviews
(417 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the good picture quality and the ease of setting up the 55” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025). Some customers mentioned the weight being light for the size and unexpected features. A few customers reported concerns about the remote control and screen brightness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My Samsung Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is something that everyone should. It is what I needed and enjoy. If anyone need a smart TV, this is the one that I recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Straight-forward set up process
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Set up was easy for a non-techy person. Easy to follow prompts were very helpful. Great picture even in a room that is pretty bright!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV Time
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TV for 6 months and I can’t complain. The picture quality is good so far.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Gret tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture clarity. Sound definition great.Overall quality excellent
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Awesome oled screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oled TV by Samsung, I own 3 of them and have no complaints
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice picture! Very clear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult for my generation to set up! Nice picture!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
SAMSUNG 55" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Purchased the soundbar too. Very happy upgrading to 55" from 40". All Best Buy product's
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
samsung smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Television for the price. I use it in the garage.
I would recommend this to a friend Rated 3 out of 5 stars
Good TV. Awful software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through some unintentional "bait and switch," I'm afraid. Told clerk which one we wanted. Didn't watch carefully when checking out. Got more expensive one. TV is very good. Smart software is awful. Fortunately we still had an Amazon Fire stick and are able to use it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi TimothyA,
Thank you for your feedback. Please ensure your U8000 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
living room new tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we really have loved our Samsung products that we have owned for a long time usually last and have such great quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Only brand I'll buy now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality!!! Samsung will be my new tv brand for sure.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for vacation home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV especially considering the low price. These TV’s used to be so much more expensive. Clear picture with great color display.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new tv it works great in the master bedroom
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a great value. The picture is good and the sound is clean. It is not something tou should use for a home theatre but it is great for a simple use case.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing Clear Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was definitely a great purchase, the tv has amazing picture quality, its easy to setup and i can navigate through it easily without delay. Its worth the price, would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
55" U8000F
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Wish it would just come on to the channel it was on when turned off instead of making me choose an app, TV, or something else.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Clear picture with depth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful clear picture. Remote volume button took some time to get used to, but I love this TV. GREAT sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Picture quality is excellent. Still discovering new features and options every day.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Smart purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is a solid performing smart TV! Thus far, it has delivered a quality and enjoyable broadcast!
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung Crystal TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the volume is not very loud with it's turned up to the highest volume setting. I had to buy a sound bar but it's a good TV, Great picture.
I would recommend this to a friend


















