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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 22 reviews

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91%
would recommend
to a friend

Customers are saying

Customers highly value the 55" The Frame Customizable Bezel for its elegant appearance. Many customers rave about the white bezel, calling it "fantastic." The product's simple installation process is also widely praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice TV, but with one major issue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful television set, with a wide array of features. We noticed an improved picture over our old tv right out of the box when watching broadcasts from our provider, and an even better picture when watching through Samsung TV. The no-gap mount is very nice, and easy to hang the tv on. We added the optional frame, and it looks just like a piece of art hanging on the wall. My wife did not want a gap with a bunch of wires and things visible. Not thrilled with having to buy a subscription to the Art store, but the twenty or so free pieces of art available have been sufficient. The only major issue I have with this TV, and the 75" Frame I purchased later, is when watching 4k shows that are streamed, such as Netflix, Amazon, and even Apple + TV....the picture is dark, and during dark scenes such as night time, or dark interior scenes, I can see almost nothing. Even the at sea scenes in Greyhound on Apple TV were difficult to watch. Internet forums regarding this issue seem to indicate that it is a decoder issue...Samsung using HDR10+ while the streaming networks are using Dolby Vision. Whatever the issue is, it was a serious letdown for a $1500 and $3,000 TV, respectively. I still purchased it, because the wife wanted a no-gap mount and loved the aesthetics of the tv, and as we all know....a happy wife=a happy life :). I'll just watch affected streamed shows on the Sony Bravia it replaced, in another room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy update to FrameTv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and instantly changes your tv to look more like artwork. The beige color is pretty, wish they had more options and they were cheaper so we could change more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it even if the price makes no sense

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great for anyone looking for an accessory to go with a mid century modern themed room. The material is flimsy plastic but if attached correctly, it looks awesome

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    This and beige are the best colors for sure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this white one and the beige are the best frame colors for the samsung frame TV. It makes them look like pictures. Unless you already have brown or black frames in the room and you want them to match, the lighter colors look the best in my opinion since every other TV on the market has black bezels. Makes it really look like something unique and a perfect piece for above a fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Solution to the Ugly Black Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really sets the TV apart and shows off the special profile that you pay for when purchasing a FrameTV. The standard factory black/gray frame that the TV comes with looks great but still resembles other TVs. Installation took less than 5 minutes and did not require taking the TV off of the wall/mount. The material is plastic and doesn't look amazing when just out of the box but looks very nice once installed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing picture love the flat mount that's include

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fits well, easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the white frame. It looks fantastic and took just a few minutes to easily attach (no tools needed). Magnets help things snap into the right place. I installed it onto a TV that was already on the wall without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good purchase for Samsung Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frame (Bezel) was simple to snap on and it aligned perfectly. The color is similar to pale, raw wood. I'm very pleased with it. Came fast and was in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cool idea if you don't want to see tv on wall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because didn't want a tv hanging on the wall. I put a new screen picture on it all the time. It is so cool

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the white bezel and it's fantastic. Any color other then black makes it look less like a TV hanging on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Bezel on the Frame TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white bezel on the frame TV looks outstanding. I would definitely recommend this bezel and the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fantastic. Like the remote control a lot. A nice piece in our family room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cool TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool TV and acts as my picture frame. Looks exactly like a canvas

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Wish there were more free pics. Not alot of free ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing add-on to the Frame. Gives the TV a whole new look!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend the thicker one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides just enough distinction between the actual TV and the bezel. If give the choice I would have got a larger size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bezel for The Samsung Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bezel for The Frame TV is a must. It really enhances the televisions visual aesthetic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes the tv look nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to install and makes the frame tv look quite nice. Has a bit of a quirk when installing though which is the only reason I took off a star.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame is a bit pricey but there are no alternatives as you have to purchase from Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    order by mistake by a best buy employee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this to get a credit back off my best buy card!

    No, I would not recommend this to a friend
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