Customers are positive about the picture quality, appearance, and design of the 55” The Frame Customizable Bezel. Many find it easy to use and appreciate the available color options. However, some customers feel the product is overpriced and would prefer a different size.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 131 reviews
Rated 5 out of 5 stars
The Frame -- you enjoy art when TV is off
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We really enjoy our Frame, having used it about a month. My wife has learned how to select a work of art digitally, alter the matting, and have it displayed when we're not watching the Television. Ours is the 55 inch version with a black frame around the outside. As Best Buy Geek Squad subscribers, we had the team out to do the installation above our fireplace. They not only installed the unit, but provided helpful guidance on using the controls. Overall, we're very pleased -- currently displaying free classic artwork (paintings) provided by SAMSUNG, and/or photographs we have taken over the years. We've shown off the Frame to our AirBnB guests, family, and friends. Overall -- great product if you love art.
I would recommend this to a friend
Pros mentioned:
Appearance
Rated 5 out of 5 stars
Samsung 55 inch Frame TV
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No issues love it. Attractive appearance and no working issues. Love the choice of pic display too.
This review is from Samsung - 55” The Frame Customizable Bezel - Beveled White
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Nice
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks so beautiful and everybody think is a picture, I love it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great color, looks like real wood. Awesome addition to the samsung frame. Can be tricky to mount alone onto the Tv. Uses magnetic connection to latch on.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the money, you can probably get a better screen if the need for an art piece or the flush mount is not important.
BB installers took about 2.5 hrs to install the newer bracket style and there are a few extta holes they drilled into the wall erroneously (thankfully hidden by TV) while lining thigs up.
I would recommend this to a friend
Rated 5 out of 5 stars
The Frame Bezel
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great if you want to change the color of your TV to coordinate with furniture
This reviewer received promo considerations or sweepstakes entry for writing a review.
Live this TV and the mount. We added an additional frame to give more of an art work. The selection in the gallery is amazing.
I would recommend this to a friend
Rated 1 out of 5 stars
Best buy has gone down hill!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived broken did not realize that i did not have 30 days to exchange, best buy tried to sell me a membership to complete the return within the 30 days which i refused...then the said they would process the return but I had to talk to the online seller....did not realize i didn't buy from best buy. The seller gave me the runaround blaming best buy and ultimately just said the claim was resolved without doing anything. I had to contest with my bank.
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have any questions or need help once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
I like it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent purchase, must have and easy to use. I would recommend highly
This review is from Samsung - 55” The Frame Customizable Bezel - Modern Beige
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Beautiful
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The bezel makes the tv look so finished. It was easy to attach - it’s magnetic and just sticks on.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great frame for the Frame TV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy to install and looks great Makes TV look like a real painting