Customers are positive about the picture quality, appearance, and design of the 55” The Frame Customizable Bezel. Many find it easy to use and appreciate the available color options. However, some customers feel the product is overpriced and would prefer a different size.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 129 reviews
Rated 1 out of 5 stars
Best buy has gone down hill!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived broken did not realize that i did not have 30 days to exchange, best buy tried to sell me a membership to complete the return within the 30 days which i refused...then the said they would process the return but I had to talk to the online seller....did not realize i didn't buy from best buy. The seller gave me the runaround blaming best buy and ultimately just said the claim was resolved without doing anything. I had to contest with my bank.
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have any questions or need help once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Pros mentioned:
Design
Rated 5 out of 5 stars
Nice
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks so beautiful and everybody think is a picture, I love it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great color, looks like real wood. Awesome addition to the samsung frame. Can be tricky to mount alone onto the Tv. Uses magnetic connection to latch on.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the money, you can probably get a better screen if the need for an art piece or the flush mount is not important.
BB installers took about 2.5 hrs to install the newer bracket style and there are a few extta holes they drilled into the wall erroneously (thankfully hidden by TV) while lining thigs up.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the Samsung Frame 55” TV during the “Presidents’ Day “ sale. I purchased the Best But Total Tech as well.
The Frame TV offers the Art Store feature which I believe is unique to this TV.
The Geek guys delivered and installed the TV.
I am very satisfied with both the TV and the Best Buy team.
Thank you all.