Customer Ratings & Reviews
- Model:
- LS57CG952NNXZA
- SKU:
- 6549291
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the expansive screen size and overall performance of the 57" Odyssey Neo G9 monitor, finding it excellent for both gaming and productivity. The monitor's high resolution and refresh rate contribute to a seamless and immersive experience. While some users noted minor issues such as a demanding optimal viewing angle, potential for dead pixels, and the absence of built-in speakers, the monitor is still well received.
This summary was generated by AI based on customer reviews.
Satisfied but limited.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 3 Issues. 1. Reaching to MANUAL button to make frequent changes to the settings. This really needs to be a keyboard-command thing. 2. Timeout requires powering off/then on again to see the signal. I moved my 57 G9 power plug to a lightswitch. 3. Limited high-end input options. I push 3 machines towards it (sometimes 4), each with DP1.2. It can only take 1.
I would recommend this to a friend- Pros mentioned:Overall performance
Monster Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son and he Loved it. Gave up his two 49" monitors for this bad boy :o)
I would recommend this to a friend The best 57" 4k display
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ultimate work/gaming monitor. Ergotron heavy duty monitor arm is a must.
I would recommend this to a friendBeware upgrading from dual monitor setups
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor intending to replace my dual monitor setup which ran a PS5/Work computer on one side and a personal computer on another. I'm returning this monitor because it doesn't do this well! There is no VRR or HDR in PBP mode and you can't put one half of the screen in game mode for fast refresh. In PBP mode the PS5 runs at 60hz which, especially for a 2.5k monitor, is disappointing.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing these issues to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
severely disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy from samsung direct, if you need to return an item they will drag it out over multiple months making excuses. It's been over 2 months and I still haven't been refunded my purchase. No offer to replace the defective monitor, told to file a police report, multiple hours on hold to be told "we're escalating the matter" and told "we'll respond within 3 business days" only to be dismissed. I don't know how to file a police report on something that is not stolen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are sorry to hear you have not received your monitor yet and apologize for the inconveniences you had. Your review was brought to the attention of our Customer Care Center. We recommend following up directly with Best Buy for further assistance. If still unresolved, please allow us to investigate further by contacting our support team via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).