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Customer Ratings & Reviews

Your price for this item is $2,299.99

Customer reviews

Rating 4.5 out of 5 stars with 275 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the expansive screen size and overall performance of the 57" Odyssey Neo G9 monitor, finding it excellent for both gaming and productivity. The monitor's high resolution and refresh rate contribute to a seamless and immersive experience. While some users noted minor issues such as a demanding optimal viewing angle, potential for dead pixels, and the absence of built-in speakers, the monitor is still well received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 275 reviews
  • Rated 4 out of 5 stars

    Snap, Crackle, Pop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For about an hour, every time I turn on my monitor in the morning, or turn it off at night, it makes a strange cracking sound. If you search this, you will find videos of this issue with other G9 models. I did some research before buying, but unfortunately did not discover this issue before buying. It really upset me at first, but I'm trying to adjust, since the picture really is beautiful at 7680x2160. I tried to call Best Buy Geek squad, but that was a strange experience. I kept telling them that it was a known hardware issue, but they wanted to run scripts to backup all of my computer data before troubleshooting, so I told them I was unconfortable with that and disconnected. The UI and buttons are not the greatest. I wish it had more than one displayport input. I wish it had a Thunderbolt input. All that being said, it looks beautiful and does what I want it to do now. The crackling sound issue is annoying, but really my only gripe now.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung Neo G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like a charm.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. New Desktop, New monitor. With older dual 32" Curved Samsung's above this, now that is some serious screen real estate for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Resolution, Screen size

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor. So much space to work with, and 4K is great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fun times

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, pictures dont do this justice. You have to experience it. Definitely need a video card that does Displayport 2.1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with Best Buy and make it easy to shop I am very satisfied with Best Buy and make it easy to shop

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best monitor out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Exceeded my expectations. Screen is bright, colorful, and huge. Its so fun playing games on it (its also great for productivity). Much better than the OLEDs terrible resolution and you don't need to change the way you use your computer to avoid burn it (which will happen even if you are careful).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    You've got to see it to believe it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Make sure you have room because the box is huge. Take your time and read the setup directions. Having an extra person is helpful but probably not a necessity. I have a 7900 XTX driving this thing. Some have said it makes noise, but that's not my experience. I don't have any complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    excellent monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent monitor, great picture, fits perfect on my corner shaped desk

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good curved monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far, replace my existing 49 inch monitor from Samsung with this one. Significantly better in resolution than the 55" Inch odyssey arc. Would have loved to see the Samsung TV, Apps and other features in this monitor similar to the odyssey ark but its not a deal killer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Project Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works perfectly, and I wish I had this during COVID-19.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC/MAC setup with one monitor AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is fantastic! I had a pc/mac duel monitor setup that i wanted to replace to make my desk look cleaner. One monitor for two operating system using one keyboard & mouse has never been easier. You definitely need a big desk to use this monitor! lastly, I wish it did have HDR using pip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome monitor! Everything looks amazing on it! Just make sure you don't move around often, as it's a pain to unplug and pack it up lol

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    wider

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well does she shoot longus pretty heavy but great encompassing view

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    It’s large

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I could see where the two 32 inch screens fused together in the center of the screen during dark scenes. Not sure what happened but I haven’t seen it since the first couple of days of ownership. It’s a great monitor and I love it for productivity and games that support it

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Amazing 57" monitor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Monitor! With PBP I am able to use it as 2 borderless 27" screens. To get the best experience make sure you update the monitor and using the correct cables to get the 120hz on PBP.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Super Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor. This took the place of 3 27" 4k that were in a u formation. Its huge and heavy, it has to be on the stock stand as my arm cant hold the weight but that not the monitors fault. The split input works great to run to separate full 4k inputs as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inintially had my qualms given Samsungs terrible quality control of my previous Neo G9, but so far I’m glad to say I’ve experienced no issues and the monitor is awesome as it works great for both productivity and gaming. Worth every penny if you have a pc capable of running it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G9 57"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing, hdr is great. Light enough without the stand to use on a lot of mounts

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big boi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing experience and beautiful piece of tech even with my 3090 not having the ports or horsepower to push it to its full specs. That being said, it is still a TN panel with blooming around high contrast content.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Huge monitor…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Massive! Trying to find an arm that keeps the monitor from wanting point down. It has a pretty extreme curve to the screen which is nice for the size. I hope you have a really strong graphics card due to the resolution. Gets very bright. I like it!

    I would recommend this to a friend