Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- SKU:
- 6401726
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this TV got more smart features on it but the only issue forbmebis when ur trying to go to a certain app it's kinda slow
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought a few of these TV’s for properties that I own and they are a great value for the price. I’ve never had any problems with them. I would buy one again if I need another TV.
I would recommend this to a friendSamsung. 58 inches of good tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply put so far so good. The Samsung brand is truly one of the most reliable brands of electronics that are worthy of your purchase.
I would recommend this to a friendDecent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good television for the price & size. I just wish the sound was better. A sound bar is a must!!!
I would recommend this to a friendGreat purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great, do not like remote function-frustrating. Otherwise, tv is good.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great tv however if your antenna is in the wrong placement the tv turns black and says that there is no signal. The reaction of this tv is very nice and overall this tv is great.
I would recommend this to a friendTHANKS BEST BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid TV for a solid price. Why would you need more than 4k? I grew up with a fatback TV and was blessed to have that with my precious gamecube hooked up to it. This is all I need.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and TV are both great. I was needing to upgrade and the screen is beautiful. Very easy to setup. Delivery drivers where amazing and very helpful in getting it into my place.
I would recommend this to a friendIt’s a good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv. I still cannot get the closed captions to work and the stand that comes with the tv is wobbly
I would recommend this to a friend- Pros mentioned:Picture quality
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are not enough inputs. No rca. Only 2 Hdmi. Picture is pretty good.
No, I would not recommend this to a friend Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complain I have is the Home Screen dashboard its so laggy and always starts up slow I feel like my old roku tv interface was faster
I would recommend this to a friendStopped working in under a year
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 9/22.. Wont turn on 3/23... Sooooo disappointed
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. It provided all the apps we needed and mounted with ease.
I would recommend this to a friendBrand response from Samsung
Posted .Perfect:
Thank you for purchasing the TU7000 TV. The Crystal Processor 4K transforms everything you watch to 4K. Its crisp, clear picture is 4x the resolution of Full HD.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Screen is coming unglued, light gap visible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty bummed about the build quality of this item, I've owned it for a while and recently noticed the screen is coming unglued on the side of the panel, only really noticeable from the side but makes me worry that I'll have issues with it in the future since it appears to be growing slowly over time. ;(
I would recommend this to a friendBrand response from Samsung
Posted .Hi Trynabuy,
Thank you for your review and feedback on the TU7000 TV. Please know we are here to help you.
We recommend that you ensure your Firmware is up to date. Go to Settings> Support> Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
Finally, regarding the screen, if your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair.
Should you have additional questions, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Samsung is a good brand
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had tv for about 7 months, but no issues so far with heavy daily use.
I would recommend this to a friendGood TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble and great quality. Only drawback is the sound. It’s not as loud as my older TV and need to put volume really high.
I would recommend this to a friendupgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the first one i purchased was defective out of the box. one hdmi port was dead..second one was perfect. love it.
I would recommend this to a friendGood for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t be the price. Quality of the picture is fair, but there’s better out there.
I would recommend this to a friendUpgrade TV from a heavy tv to a lighter TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade from my previous TV, less expensive than the new Samsung models. Includes an App Store to download Disney+, HBO Max etc.
I would recommend this to a friendgreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture, is light in weight, and the bezel surround is very thin. Wonderful tv. It was packaged very well, and the delivery was spot on. Highly recommended.
I would recommend this to a friend