Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- SKU:
- 6401726
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to friends, nice picture. I'm old so the remote is confusing lol
I would recommend this to a friend- Pros mentioned:Picture quality
Don’t waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture but after only a month, this tv has trouble staying connected to wifi. I’ve been resetting it everytime I want to watch tv for months now because I have no idea what the warranty was on this. Very disappointing for the price I paid for it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Upset:
Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues.
You may want to go through these steps to check your network connection:
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem.
Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Happy customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the young man that helped us was very knowledgeable and guided us perfectly. Thank you BEST BUY.
I would recommend this to a friend- Cons mentioned:Remote control
didn't really like tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really care for the remote and the TV is just ok
No, I would not recommend this to a friendBrand response from Samsung
Posted .syuh0730:
Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote is important to us and will be shared with our internal teams.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great 4k hdr tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4k good for game on xbox series x at 60 fps but just only 1 hdmi 2.1 is a down fall on this tv but full hdr
I would recommend this to a friendGood pictures, not so good sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all good tv and nice picture only problem is no bass at all in the speakers.
I would recommend this to a friendTelevision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k is so unreal. Or shouls i say, REAL. Best investment so far as far as for a TV.
I would recommend this to a friendBclsr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only problem is that I can't find on the remote if it has a sleep timer mode. That's important because it is in the bedroom
I would recommend this to a friendvery satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this tv his is my second tv that i have bought in the last 6 years and i can say that i am very satisfied with my purchase
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV!! We got it surging the Thanksgiving specials and couldn’t be happier.
I would recommend this to a friendFinally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally after 2 months my tv arrived so lets watch some sports
No, I would not recommend this to a friendOnline buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.buy online very easy to buy and very good service when picking up .. excellent
I would recommend this to a friendGreat TV.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our fifth Samsung smart TV. It’s simply a well-made product.
I would recommend this to a friendBelinda
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase.. Christmas gift for my daughter. She seems very happy with it.
I would recommend this to a friendTv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is AMAZING I love it and will recommend it to s family and friends
I would recommend this to a friendTV review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with built on channels so as long as you have wifi you don’t need cable
I would recommend this to a friendNice TV for the low price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering and pickup was very easy to do and your staff loaded it into the vehicle. It was easy to setup and is working well.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear, but ui is a tad slow, comes With many apps and pairs to phones easily
I would recommend this to a friendGood tv for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. not as exceptional quality has higher priced tv's, but I am satisfied.
I would recommend this to a friendGreat price and great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my Samsung online and took advantage of their curbside pick up, which painless. The price was the best I found
I would recommend this to a friend