Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- SKU:
- 6401726
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
SAMSUNG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung CLED flat screen works awesome. Would recommend this tv to anyone.
I would recommend this to a friendVery easy to use guide is not needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take it out of the box et voilà très facile Easy with your eyes closed
I would recommend this to a friendGreat TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Can't go wrong with Samsung. Perfect size for the room.
I would recommend this to a friendGreat looking tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking tv ,but bad sound. That was kinda expected with such small speakers, but I still expected more.
I would recommend this to a friendnice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, nice TV. sound not quite right, needs some improvement
I would recommend this to a friendSamsung 58" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung TV! Best Buy techs always so helpful & informative
I would recommend this to a friendpicture way to dark
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this tv 2 days ago and still can't get a descent picture . so dark that i cannot see anything at all when any show is on with in the evening , can't tell what is going on ..contrast won't adjust to make anything visible
No, I would not recommend this to a friendBrand response from Samsung
Posted .tktk:
Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. A new firmware update has been released to address this issue. You may also need to manually reboot your TV after the update by either unplugging the AC cord or by pressing and holding the power button on the remote until the TV powers off and back on.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
You may want to enable automatic updates for convenience.
Select Settings > Support > Software Update, then select Auto Update.
If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020
Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/
If you need further assistance or have any questions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Not worse than the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From prices, this is good. I like it. I'm satisfy still now
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great viewing experience. Awesome!!
I would recommend this to a friendMy tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tenant is very happy . He likes the TV . The Brandt is very good
I would recommend this to a friendGreat picture in highly lighted areas.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture even in our sunroom. Has all the standard hookups and features of a smart tv. No problems.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to get info on a sound bar Purchased an expensive one. Hope it helps with sound
I would recommend this to a friendExcellent product...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, the connectivity options are awesome when it comes to sound
I would recommend this to a friendGreat TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and dependable service. The TV I purchased works great. It was easy to mount and setup was simple.
I would recommend this to a friendLove Samsung!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our Samsung! Our third Samsung TV. Thank you.
I would recommend this to a friendSamsung 7 series doesn't last
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV March of 2021. Screen went out October 2023. only got 2 1/2 years out of tv. Definitely try another brand next time
No, I would not recommend this to a friendAs Advertised!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV delivers everything you could hope for at the entry price point - menu is a little clunky, but no complaits
I would recommend this to a friendHappy wife Happy life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our needs Added sound at Easy hook up Wall mounted
I would recommend this to a friendFrom Neat Wall TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We procured this screen for a customer who has been very satisfied with this purchase.
No, I would not recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my niece and she loves it, money well spent
I would recommend this to a friend