Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- SKU:
- 6401726
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
Excellent quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really liked this smart TV. Very easy to use and download apps very quickly. I recommend!
I would recommend this to a friend- Pros mentioned:Picture quality
Good picture bad software.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good, but the Smart interface is really bad. Its difficult to use and doesn't work for all streaming services. You are better off hooking it up to a Roku. I took it back and bought the Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jc123:
Thank you for sharing your review of the Samsung TU7000. I am very sorry that your experience with this TV was less than perfect, and you have decided to return it.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
Loving my tv.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Best Buy for making my home very happy with my new tv thank you guys
I would recommend this to a friendRight price for TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new TV and the price was perfect when we bought it.
I would recommend this to a friendNot bad, not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I do wish it had one more hdmi port but otherwise I'm happy with it.
I would recommend this to a friendGreat TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it....Great TV for the price, only comment I have its not enough HDMI input
I would recommend this to a friendSamsung 58 inches TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying the Samsung 58 inches TV. Good picture resolution and crisp 4k results!
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome 4K tv that enhances everything you watch like it’s the first time you’re seeing it
I would recommend this to a friendGood TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV with high quality resolution . Excellent choice
I would recommend this to a friendOverall picture quality?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this model is okay. I notice that at night I have to adjust the picture setting to Dynamic yet during the day I have it set to natural. Don’t know why that it is but thought I should share. My guess is the picture quality could be approved upon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .58samsungcrystalclass7:
Thank you for purchasing the TU7000 TV and for your review. I am sorry to hear that you are not happy with the picture quality and are manually adjusting the Picture Mode.
You may want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption.
Go to Settings> General> Eco Solution> Power Saving Mode.
Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness.
Go to Settings> General> Eco Solution> Ambient Light Detection
I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Excelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, I will enjoy it, recommended to all
I would recommend this to a friendGreat TV for entertainment room!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Smart Tv has the best resolution compared with another brands !! Is a great decision
I would recommend this to a friendNatural sharp colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this purchase it was my second in three months and it has disappointed
I would recommend this to a friendGreat TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv & the bonus free channels. I love Samsung products &i wo be buying another
I would recommend this to a friendLove Samsung products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with this model this is number 3 for me
I would recommend this to a friendgood quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold on the crystal UHD but it is a pretty standard clarity
I would recommend this to a friendGood tv, does what it is supposed to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good tv at this price point. No complaints.
I would recommend this to a friendExcellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works perfectly on the TV stand. Many features.
I would recommend this to a friendGreat tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome! I love it ! The Screen is really clear and it runs really well!
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I have enjoyed since purchased. Thank you so much Best Buy!
I would recommend this to a friend