Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- |
- SKU:
- 6401726
Customer reviews
Rating 4.4 out of 5 stars with 3230 reviews
(3,230 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the remote can be program to your cable box and also can be program to sound bar.
I would recommend this to a friendRated 5 out of 5 stars
Grade a
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great i locwd them ill but thwm for someone figure
I would recommend this to a friendRated 5 out of 5 stars
Very user friendly integrates well!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for the price supports lots of apps family loves it!!
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, great price. Really intuitive interface. Can’t go wrong with Samsung.
I would recommend this to a friendRated 5 out of 5 stars
All went well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My salesman did a great job all the way around on my TVS and my recent buy of a laptop
I would recommend this to a friendRated 5 out of 5 stars
Worth the buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great video and audio quality and perfect for a bedroom or small living room.
I would recommend this to a friendRated 5 out of 5 stars
Happy with my choice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great - no complaints. Delivery was fast!
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv it has great resolution and it just looks perfect in my living room
I would recommend this to a friendRated 5 out of 5 stars
SamBest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Try satisfied with tv. Delivery was timely and well done
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great TV- easy to install- great price. Good service in the store
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchaced this tv around the holidays for a drawing at work.
I would recommend this to a friendRated 5 out of 5 stars
Great Smart Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good television, easy to set up, great price and easy pickup. I love Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv currently enjoying it as I’m writing this review no complaints at all.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Software
Rated 1 out of 5 stars
This product stinks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV started blinking off and on and chirping after three months, regardless of input. Happens on roku, on TV, on the home screen. everything
No, I would not recommend this to a friendBrand response from Samsung
Posted .TK1980:
Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing a power cycling issue where your TV is blinking off and on and chirping on all sources.
Please try a few trouble-shooting steps that may help solve the issue:
1) Check the power cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to
Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv I’ve ever had thanks for the product and great service
I would recommend this to a friendRated 5 out of 5 stars
Best tv ever!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung smart 4K tv is the Best tv I have ever owned ever!! Thanks Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You should of seen the look on my employees face when he got this. Great gift.
I would recommend this to a friendRated 5 out of 5 stars
As expected...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, is seems the sames as previous versions, but I guess it's a bit faster...
I would recommend this to a friendRated 5 out of 5 stars
Solid TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Exactly what I wanted and as advertised.
I would recommend this to a friendRated 5 out of 5 stars
Samsung never fails me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice tv, the graphics look amazing. I'm happy with my purchase.
I would recommend this to a friend

















