Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- SKU:
- 6401726
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
Good devise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv it does include a Samsung Chanel and many of them I like
I would recommend this to a friendSamsung And Everyone Heard It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't believe the wonderful strides that Samsung has made to make a great TV
I would recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great quality tv still haven't had any problems
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. I like to watch it with my friends and family. This is a great tv.
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv. has all the apps available that you would ever need.
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the tv online, picked it up in 2 hours. Staff was great.
I would recommend this to a friendGreat for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Had issues with originally purchased BB shipped out replacement without issue.
I would recommend this to a friendVery nice tv.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this TV. I purchased it for my bedroom and it looks so great in there.
I would recommend this to a friendWaste of money.....
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lasted just over 2 yrs before the main control panel died. Had problems with the sound not working several times.
No, I would not recommend this to a friendTimely Delivery and Pleasant Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men came on time. Were efficient and pleasant. Very satisfied.
I would recommend this to a friendGreat tv would highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived promptly, courteous delivery men. My husband loves the tv with all the options
I would recommend this to a friendQuality items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will purchase my electronics from Best Buy. Pickup was an ease no hassles
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is ok but can definitely tell this is a budget TV. Overall it’s ok what I want to use it for but the functionality of it is awful. Has delayed response when scrolling through menu and my Hulu app always force closes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Djwh93:
I am sorry that you are experiencing issues with your TU7000 4K Smart TV.
Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound.
Go to Settings > Support> Device Care > Start Device Care
It improves your apps performance as it frees up unused cached memory and closes background apps.
You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again.
I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy!!! Bought this tv after our other one died and we’re very pleased
I would recommend this to a friendnew tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so pleased with my new TV, the geek squad did a great job of setting it up.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! The user interface is confusing at first. Persistence pays off.
I would recommend this to a friendSamsung TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv for an absolute deal, exactly what I needed for my cave!
I would recommend this to a friendTv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great shopping experience everyone was really helpful will shop here again!
I would recommend this to a friendBig screen tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The variety was awesome any brand I would consider was there
I would recommend this to a friendWe returned it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the brightest setting, it still seemed really dull. Did not have a high-quality HD feel. It had a bit of a dark halo around the edges. Only TV we've ever returned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, hstrode,
We always aim to deliver a great experience, and it’s unfortunate that the picture quality of Samsung’s TU7000 TV did not meet your expectations. We greatly value your feedback and will share it with our product team.
Please know we’re always here to help, and we could’ve assisted in providing image adjustments to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Advisor