Customer Ratings & Reviews

I bought mine in April 2019, by May 2020 it had a big bright spot in the lower left corner. Luckily the warranty period was extended because of lockdown. They had to come out 3 times before I got a panel with no problems. From then on light bleeds in from 8 points (4 corners and mid point of corners), Samsung said that's normal. It seems to be going out (when I turned it on it had a wide dim stripe from top to bottom, kinda like old tvs that need to warm up to look right) and I don't know if I should another one. The size is perfect for my bedroom.

I was beyond due for a new television; my last TV was a 32” purchased in 2008 as a black Friday deal. I mounted my new 58” Samsung TU7000 Crystal UHD TV in my bedroom and now I barely want to leave my room. The device setup was extremely easy. I launched the SmartThings app from my smartphone when prompted and the TV practically set up itself. The configuration music was surprisingly soothing, it reminded me of the tranquil music that plays during a professional massage. The sound is perfect and the picture quality is exceptional. I was a tiny bit disappointed in the design of the remote. With such an innovative TV, I expected a bit more futuristic remote design, not the standard issue Samsung Smart TV remote. I noticed that the buttons are sensitive to the most gentle touch. The volume button was slightly compressed and the TV went from cinema style audio. Nonetheless, I am sincerely impressed with this Samsung TU7000 Crystal UHD TV. To celebrate the arrival of the new UHD TV, we piled into the bed (kids too) and decided to stream a movie on Amazon Prime

Worked perfectly until we had to change the layout of our living room and take the TV down from above the chimney and toddler hit the screen with a bat. So long my friend!

I bought this TV with the impression that you could record Live TV. The manual is just generic and only online. So far I have not been able to connect my old stereo to this Tv as it only has two hdmi outputs.

Thus far, the picture and the sound from the recently purchased TV have been good. It was easy to set up, and I anticipate it will be even better once I am able to exchange my current cable box for one that better supports high definition TVs.

I am completely blown away by the picture quality of this TV. We replaced an older TV with the Samsung 58 inch 4k and I couldn't be happier!! Not only is the picture quality amazing but it was also packaged great so it had zero damage when I received it. It's also a breeze to get it set up and ready to use with the smart TV features. I have had zero issues with this television. The sound quality is very good. I have issues hearing but I can hear everything on this TV. I love that I can put all the apps that I normally use right on my home screen so I don't need to search everywhere for them. The remote has to be one of the easiest I have ever used. For years I was hesitant on getting a smart TV but I am so glad I decided to take the leap and purchase this TV.

So far, So Good! I'm very Happy with My purchase. Love that it has a built in web browser. All The apps I like. Hulu, Netflix, Youtube, Tubi, Crackle, etc and so much. It looks like a 60 inch t.v.

2020-09-17 18:29:02 1 2 3 4 5 I Want to heartily recommend the Samsung 58" Crystal 4K Smart TV. The picture quality puts to shame any TV I Have owned before including my current Samsung in the living room which is our main TV. The design is flawless and streamlined and the audio let's me hear all the nuances I have looked for while enjoying my entertainment experience setup with my apps went very smoothly and was able to start watching my Amazon and Disney Plus within minutes of setting up my Samsung account info. Of course my family is enjoying all the Marvel, Star Wars and Simpsons content available and can't wait until we receive more. If 10 is the best rating I will give this TV an 11. Enough Said! I would also like to give thanks for the opportunity to purchase and review this excellent tv. My video entertainment has never been more fulfilled!

Samsung TV is great. We've had it for 3 years with no problems. We like the channels it comes with and purchased a 2nd one, just smaller.

Bought this TV December 2020 and last week picture stopped, appears to be a board or panel issue. Currently at an electronics shop for assessment to see if repairs are cost effective. At the time I paid $750.00 cdn for it , Samsung quality control has left me disappointed to say the least and if replacement is required I will shop another brand.

Great picture quality but just like everyone else, the tv died after 3 years. Will not turn on, just fades between black and backlit screen for a second or too. Samsung will not do anything and only suggestion was to buy a new tv. Over to LG I will go.

Service from Best Buy is great. Appreciate the help and support they provide. They deliver it fast and listen all concerns and provided user friendly service.

I finally decided to get rid of our old television due to the poor picture quality. We were wondering if it could be affecting our vision. We decided we had had enough, so when we were picked to purchase such a high quality television at a discount to leave an honest review, we jumped at the opportunity. We couldn't be happier with our Samsung 58" Crystal UHD 4K Smart TV. This television is so clear that we actually feel like our eyesight is improving. The sound quality is tremendous. The full sound allows you to feel the screen. The remote is child/old friendly, as in easy to use. Quick and easy access to our favorite apps, like Netflix, YouTube, and Amazon Prime,. I received this television at a discounted price for leaving an honest review.

Great TV to begin with, but only lasted three years. I expected more from Samsung, but it did it's job.

This Samsung Tv replaced my old 40inch Tv. Wow what difference!. I love the sleek design of this tv. The picture quality is way better than expected with a Clear picture and vibrant colors. The sound quality on this TV is up to par and sounds great and good enough for my bedroom. Great features for a smart tv and it was an easy set up. The remote is pretty simple To use. I did have one issue. Samsung doesn’t have the smart apps I use to watch sports like Peacock Tv and FuboTV but the good thing is you can mirror it to the tv so that’s a plus. I haven’t used the Alexa feature yet due to I don’t own and Alexa Device in my home Yet! Over all I’m very satisfied with this TV and I’m very Happy!

It's a great tv but it only lasted me 3.5 years. Enjoyed it while it worked.

It was an excellent TV however it keep kicking me out of online stuff

I purchased my Tv in 2020. Quality picture. The volume seems a little low at times. However my Tv didn’t last 2 years. The picture somehow went out and the tv never turned back on. I’m currently being told there is no way to fix it yet per Samsung.

Only lasted 3 years. Shopping for a new one. Loved it. Not sure what went wrong.

I just love Samsung. I really hate my current TV is.