Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- |
- SKU:
- 6401726
Customer reviews
Rating 4.4 out of 5 stars with 3230 reviews
(3,230 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Dons screen
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent playing tv beautiful color. very happy with it.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Software
Rated 4 out of 5 stars
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a good TV with the price. It looks great for most movies and shows. I only took off a star because brightness can be improved. Some dark scenes are hard to see on this TV. Also, the Samsung software is not that nice to use.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a good television it has a quick setup menu
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new tv great color and clarity of the picture
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
I love my TV!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, this is not my first Samsung, and I am partial to the brand. But even still, this was well worth the price I paid and we needed to update our bedroom with a Smart tv (mine was Dumb - hahaha). No more Roku for this girl! And we were able to get rid of our cable box, too because our cable company app is just as easy to use. The picture quality is awesome, and the sound is pretty good for TV speakers. The only bummer is, the apps take up memory, just like a computer, and it comes with pre-loaded apps that you may not use or want, but that cannot be deleted or uninstalled. This limits app memory space. All in all, I'm happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Picture perfect!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this TV mounted on my wall and it looks great!! The picture is crisp, very crystal clear...great for sports and movie watching!! And the size of the TV fits perfectly above my TV stand...which holds my stereo and sound bar!!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
Frustrating Remote and Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is decent. The most frustrating part is its remote. The position and size of the buttons make it very difficult to operate. One would think that after a couple of days/weeks one will get used to the remote and will operate it without looking at the buttons, but it is not the case. Also there is a huge lag between pressing the button and seeing the change on t.v. This makes it really frustrating to navigate through the menu and other apps. I think this is a software issue or maybe crappy hardware.
No, I would not recommend this to a friendBrand response from Samsung
Posted .prashant:
Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the remote are important to us and will be shared with our internal teams.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Love it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. This is my first TV and I am very happy. I price I got it for was a bargain. The picture and sound quality are great. It is easy to setup. The OS on the TV is a little slow, but that is not a bug problem.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Highly recommended.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture quality and audio sound is superb.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Little bigger, better 58"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! My 55" tv was only several years old, worked fine, had a nice 4K picture, but was I amazed at the improvement in this Samsung 58" Class 7 Series! It's seriously smarter- picture, station (OTA), other streaming, as well as satellite performance. Priced less than the 55" it replaced, a real value.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Good tv for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv for the price. Not the the top of the line in terms color but for $500 or less it’s quite a bargain. Tv has built in airplay and the OS can connect to the internet. Slim sleek design with bright colors .
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and has some nice apps and a lot of features. I bought it for my mother in law - that loves it. It isn't the most user friendly interface though, and the remote could be better. For the price it is great though.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase. The TV is amazing and the picture and the sound quality can't be beaten. The only reason why I did give it a 5start review is that the remote is difficult to work with. Other than that, excellent TV
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got a new tv since 2011. It was easy to take out of box and set up. Excellent size. It does lag on button press but you get use to it. Clear picture but navigation through the apps and Samsung layout take a min. Overall I enjoy this tv. Don’t need sound bar yet but I use this in a bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Good Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture at a great price. Upgraded from my trusty 42" plasma and am very pleased. Set-up was easy and if you have a Samsung phone as I do, it is virtually seamless. All the included Smart channels work great, have no issue with wi-fi and the remote works well. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best bang for your buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is amazing and the sound is also unexpectedly good for such a thin enclosure. I did a lot of looking around and checking reviews and am glad I chose this model. With a screen at nearly 60 inches the quality of picture and sound the amount of features all at under $400, this model is a steal!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we don’t like the remote. we don’t like the way the home page is organized or that samsung tv plays without prompting it. but it does work, the picture is fine. overall, we laugh at the fact we must be old school since we are absolutely not digging the new style of tvs. we feel they are invasive. we would like scroll without previews constantly bombarding us. and we would like to view the television without having to change 599 hundred settings.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv set for the size and price. Heavier then I thought it would be. Easy to use. Nice picture and good choice for the money. Happy with my purchase. Still learning so can't review much here on this topic for now.
I would recommend this to a friend Rated 4 out of 5 stars
Not bad tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for your money. Mine has a slight buzzing noise but it doesn’t seem to have anything wrong with it. Not the brightest in a window glare but it is a good tv
I would recommend this to a friend- Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
Samsung 58" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The girl who helped us was very patient. We couldn't decide on what size tv to get for our living room but she did a formula on her phone and made it easy. The picture is amazing and the smart TV technology is super. She also assisted in fixing our horrible Wifi reception. Good experience.
I would recommend this to a friend

















