Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- SKU:
- 6401726
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart TV, easy to set up and has great picture.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great tv, great picture quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great picture, easy to set up and easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Wish I had one for all my rooms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers came on time. They were supposed to be The Geek Squad but they were from another company. There is a bit of a problem with the darkness and they were supposed to come back to fix that but have not done so. But I love it and am watching Tennis is a joy on such a large screen. I would love one for my bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
Didn’t last; disappointed in Samsung
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a standard Samsung television. We loved it, but it only lasted two years then black screen of no return appeared. We’ve tried everything. Still doesn’t work, Because of the price point we had a repairman tell us to just buy another one. What a waste. Not the first product of theirs that died this summer at our house. Dishwasher was dead in three years. I’ve always like Samsung, but I think it’s time to switch brands.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Josh,
We are sorry to hear about your experience with the Samsung TU7000 TV having a black screen. Please know we are here to help you!
If your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:
1. Press the Home button on the remote.
If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may be having power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
2. Confirm the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After you've reconnected the external device, turn it off and then back on.
3. Test the HDMI cable.
Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not have it. If your model does not have this test or is not connected by HDMI, skip to the next step.
The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords.
To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test.
If the test says, the cable is bad, replace the cable. Service is not required.
4. Test different external devices.
The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If you were unable to test the cable in the previous step, then try swapping the cable, too.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
If the issue persists after these steps, then the TV will need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
GREAT TELEVISION....AT AN EVEN BETTER PRICE: $398
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am LOVING my new television. Over the past 4-5 years....I have become a die hard Samsung fan.....well with my phone/tablet....and now TV. I have other "televisions"......and while they are nice and was well priced.....my Samsung is the biggest and best. SO glad I got this at a great price!! Thanks Best Buy
I would recommend this to a friend - Pros mentioned:Picture quality
Too soon to tell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 53 inch Samsung tv for 10 years. Had lots of hdmi inputs and video inputs. New 58 inch great picture, but only 2 hdmi inputs. Of course you can connect wirelessly to tv. Need more time to give it the 5 star , I would give 53 inch Samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung and Best Buy, A no-brained!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size is odd but perfect for me and the picture is so amazing that I’m mesmerized even during commercials. The price was the best part and Best Buy was above and beyond considering COVID 19. Online ordering made simple and curbside pickup. This whole experience has made me a real fan of Samsung and Best But
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Beautiful TV, easy set up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, crystal clear picture, user friendly!
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Easy to set up. Nice features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Great picture. Small stand, great sound
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv great picture easy install had no problems
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Good size and picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, easy to hang on wall and easy set up.
I would recommend this to a friend - Pros mentioned:Picture quality
GREAT TV for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. The picture is sharp and brilliant. The remote that comes with the TV works great with all the attachments I have connected via HDMI. It is a perfect size to give you a screen adequate to view all details no matter how small they may be. I would definitely recommend this TV
I would recommend this to a friend - Pros mentioned:Picture quality
Great Use of Best Buy Points!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually "bought" this TV with Best Buy points. TV was a NEW Apartment for our daughter. She reports she loves the TV and it a PERFECT size for her living room. (Used BB recommended size selection recommendations. Too easy to go too big - or - too small.)
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV all around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV all around Easy to use picture is beautiful
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
nice picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.clear clean picture, and the tv was easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture quality and easy to work
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb pic and easy setup. Great price for 7series
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality picture, great colors. Easy setup...
I would recommend this to a friend - Pros mentioned:Picture quality
Good, less expensive Samsung!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has worked out well. This was an upgrade for my daughters bedroom. We had some issues connecting to netflix and hulu, but after restarting TV a few times, it worked. She is very pleased with it and loves the picture!
I would recommend this to a friend - Pros mentioned:Picture quality
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a lack of printed instructions it was a little difficult setting up, picture quality is great and I find no need for any additional sound system
I would recommend this to a friend