Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- SKU:
- 6401726
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would recommend this Samsung TV to customers. Seems to be a good TV for us; and our previous TV was also a Samsung that we had for over 10 yrs.
I would recommend this to a friend - Pros mentioned:Picture quality
Doris
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente product. Love all the channel and it’s picture perfect. I bought one for my bedroom several months ago and I absolutely love it so I bought another one for my living room
I would recommend this to a friend - Pros mentioned:Picture quality
My new tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality picture although a little on the darker side and not adjustable, but still a great buy! Easy set up as well!
I would recommend this to a friend - Pros mentioned:Picture quality
Great price, great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal TV for the price! I would recommend going a step up if you have the money for the Q series, but this is a huge game changer if you’re trying to break into UHD television
I would recommend this to a friend - Pros mentioned:Picture quality
Clarity and inputs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good set for the price but does not have the crisp picture as my 55” Samsung and both are 7000 series. Maybe this is a Crystal or processor issue. Also, the 58” does not have RCA inputs in the back and only has 2 hdmi inputs. Overall, the 55” has more inputs and better picture. Not sure of sound comparison because the sets are in different rooms. Ordered a sound bar before I set up the 58”. Hope there is a connection for it. Still a good set for the price I guess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TechTeacher:
Thank you for your review of the 2020 TU7000 4K Smart TV. The Crystal Processor 4K transforms everything you watch to 4K. It's crisp, clear picture is 4x the resolution of Fulll HD.
There are several settings you can adjust to your liking such as Picture Mode and Expert Settings. Please see this article for a detailed description:
https://www.samsung.com/us/support/answer/ANS00079295/
Your feedback regarding the number and type of inputs is much appreciated and will be shared with our teams. Please contact Samsung Customer Support with any questions or concerns you may have.
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
samsung 58
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bigger screen the better! its a replacement to my 50 inch samsung, its time for nba finals and tokyo olympics. i like the size
I would recommend this to a friend good purchase - wish the battery was better!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had the best price and shipped in no time - couldn’t ask for better from them! This is my first Apple Watch and I waffled back and forth over whether to get the 3 or the 5 - I don’t think I really needed the 5. I don’t use the heart rate monitor much (except when working out and tracking calories) and the battery is pretty weak. Overall I like it a lot. I got only GPS but still use it with my phone to text and track workouts. I’m pretty impressed with the water proof aspect - it’s great for swimming laps. I have a small wrist and the 40 is perfect.
I would recommend this to a friendWow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first ever Large Flat screen TV and it's wonderful! I was able to mount it on a TV stand with very little effort. The directions said to lay the TV on a soft surface to attach the mounting hardware - but because the packaging allowed the unit to sit upright on the floor and remove the outer packaging. I was able to attach the hardware while the TV was still standing in the foot of the box it came in. My wife helped me to lift and move this 35 pound unit to the stand almost effortlessly. I love the picture color and clarity and am impressed daily over it's size and amazing picture! Just know this is my first new TV and my last one was a CRT so you may not be nearly as impressed as I am.
I would recommend this to a friend- Pros mentioned:Picture quality
Great Buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Size For Apartment Living Space... Sound & Picture Quality Is Great On This 4K Tv... No Complaints Here!!! (Great Buy From Best Buy)
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! I have several 5 series & this one is way better. It adjust lighting and sound based on room conditions, the internet connection loads quickly and all the apps load fast and play well. Great TV
I would recommend this to a friend - Pros mentioned:Ease of use
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s nothing better than a smart t.v.! This one is great, easy to set up, let’s me get so many things I would not have gotten on a refular t.v. Am very happy with it. And at a good price as well.
I would recommend this to a friend - Pros mentioned:Setup
Rob Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! Great colors, easy setup, nice price. The only problem was the inability to stream. Had to goggle it, and found out you have to unplug the TV after setup in order to stream. Big problem!
I would recommend this to a friend - Pros mentioned:Price
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv in this price segment. One major backdraw is its app store. You can not easily install any android app. Otherwise it's a good tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Arcs on plain screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Have some issues with arcs appearing on plain white screen, not sure if this is normal but it is distracting.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 58
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went as smooth as smooth could be. From purchase, to delivery, to setup. Very satisfied with the quality of the picture and the price was great. Would recommend without hesitation.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv, great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this is a great tv. Clear picture, works well with all the apps we have and I’m able to stream from my phone to the tv, which is awesome because we’re a house without cable boxes!
I would recommend this to a friend - Cons mentioned:Reliability
Total disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this product for less than a month and it is already broken! I spent more money to get a Samsung name and the product is trash. Before it going sideways on me it was a fantastic tv. But fin terms of reliability I am extremly disappointed..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Heisenberg:
Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing issues with your unit after one month. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Nice tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the tv was a little more to set up than previous tv’s I’ve purchased it t has a excellent picture and I purchased a sound bar with it so hasn’t really noticed the sound from just the tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The figure is pretty good. However, the tv really need user’s patient, the response is slow. Considering the price, still good enough!
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has awesome picture and refresh is quality when im online gaming. Its thinner than all our other displays/tv's. Would def buy again.
I would recommend this to a friend