Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- |
- SKU:
- 6401726
Customer reviews
Rating 4.4 out of 5 stars with 3230 reviews
(3,230 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Geek Squad quickly installed with no issues.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, perfect images, I bought it to watch my NBA games and I really like it, I recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. My Xbox one x looks incredible on this tv.
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Perfect size, great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and perfect size. "Middle of the road" TV was all I needed and this is perfect for me!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! The tv has a great picture and was exactly what i was looking for.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture easy to setup audio is great idk what else to said just to recommend to purchase
No, I would not recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Good TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Was really easy to set up. Samsung has some of the best products on the market.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Patio TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a great picture and the remote is a pleasure to use
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Television.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television! I definitely would recommend it. No issues.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
super choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality picture. smart buy great value. 4K makes all the difference, Samsung makes a great product
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have this tv in out bedroom and it is great. Picture quality and sound are very good! Great value.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart tv, with awesome picture, especially for the price!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 1 out of 5 stars
Disappointing TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been only 2 weeks that this TV is delivered. The remote lags a lot while changing the channels or searching anything. It is like that you would scroll for netflix and it will take 3-4 seconds to reach to that. Also observing white and red horizontal lines while turning off the TV and screen sometimes stucks while watching a movie, which needs a TV restart. The user experience is pathetic, but the picture quality is really amazing. I am grateful that I still have time to return this piece.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ruhani:
Thank you for sharing your review of the TU8000 TV. I am sorry that you are experiencing issues with your unit.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
You may want to try the following troubleshooting steps if your TV is not displaying properly.
1) Check the antenna and input cable connections
2) Check the antenna and HDMI cable connections
3) If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, fixed horizontal, or vertical lines
4) Try changing channels using the remote control. Is the issue the same on all channels?
5) Press the Home button (looks like a house), select Source, choose another input source. Is the issue the same on all sources?
6) If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
7) If the problem disappears during the test, check your TV signal
(Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Get it now do not hesitate
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 3 years and is still perfect. 4K UHD with perfect picture quality and bright as well.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 58" Smart TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, super picture, Great sound! So glad I chose this this Samsung model.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale and so worth ever penny! The screen is amazing, quality is top tier! Size is perfect
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
It was a great decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great TV and the price was really good, at the same time need t to report the associate was excellent..
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great with smart phones!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv connects great with other smart devices. Great pic and sound! Would highly recommend for a friend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and all the apps you need to stream! The only negative is that it only has 2 USB’s.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. The picture is bright & crisp. I wish I would have made the purchase a long time ago!
I would recommend this to a friend

















