Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- SKU:
- 6401726
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV for the money. I am very satisfied and would buy again
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Way better than cable. Not sure why we dis not do this sonner!
I would recommend this to a friend - Pros mentioned:Picture quality
Week wireless connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay, The picture quality is amazing and good speaker, however it keeps loosing its wireless WiFi signal and it’s a pain to constantly try to figure out how to connect it again. Honestly my cheap Hisense works better than this Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mari2021:
Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection:
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
excellent screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its wonderful I love the the screen, the quality its perfect great brand samsung the best
I would recommend this to a friend - Pros mentioned:Price
Replaced my old Samsung.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met my needs when I needed to replace my old 50 in Samsung. Priced right for my budget.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im in love with it. Nice screen quality, super nice sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, great picture and color. Very stylish
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 58" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this ws a great purchase and I am enjoying the Samsung televsion that I purchased
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this tv. The picture and sound quality is amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! I thought I needed a more expensive tv but this is a great upgrade!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real nice. Picture is clear. An excellent buy. I recommend this TV. Love it’s size
I would recommend this to a friend - Pros mentioned:Tv quality
Samsung 58” inch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great quality tv. Extremely happy with our purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
best tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image is so clear and the colors pop! I now have 3 of these for my house
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, so happy with my decision. I definitely recommend it to everyone.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and control great picture, needs to be able to get new streaming apps
I would recommend this to a friend - Pros mentioned:Picture quality
Love our new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I’ve ever bought! My husband and I love it , amazing picture quality
I would recommend this to a friend - Pros mentioned:Setup
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy and nice tv. Easy set up and always reliable Samsung television.
I would recommend this to a friend SO FAR SO GOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been seeing a lot of reviews that the Samsungs aren't good for streaming services. I have had some issues with one of the Samsung products but so far, the series 7 seems to be a good buy. I haven't measured it but, I replaced a 55 inch with a 58 inch and to be honest the 58 inch seems a bit smaller.
I would recommend this to a friend- Pros mentioned:Picture quality
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my Tv and the service I received when it was set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Product review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product easy to set up and use. I would purchase this product again.
I would recommend this to a friend