Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- SKU:
- 6401726
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung 58” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with Samsung 58” smart TV. Excellent picture and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always, very satisfied with my Samsung purchase! Would definitely recommend!
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is incredible. Has all the features you could ever want.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a beautiful, crisp clear picture!! Loved how easy it was to set up.
I would recommend this to a friend - Pros mentioned:Setup
Easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to set up tv with no problem. The on screen prompts really helped.
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and clear picture, just wish it were 60” not sure why 58”.
I would recommend this to a friend - Cons mentioned:Remote control
Short lifespan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was great! Got it for a mothers day gift in 2020! There was a little lag with the controller but we were ok with it. We had the TV for a little over 2 year and just stopped working. We got the black screen of death and couldn't get it to work again. It's frustrating that we didn't make it near the average tv life of 4-7 years. We trusted the brand name and now we have to go and get another tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mubby35,
Thank you for your review and feedback on the Samsung TU7000 TV and the black screen issue you are experiencing. Please try the following troubleshooting steps to try and resolve your issue.
If your TV has a black screen even when it's on, it's entirely possible it could be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:
1. Press the Home button on the remote. If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may have power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In everyday use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
2. Confirm the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After reconnecting the external device, please turn it off and back on.
3. Test the HDMI cable.
Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not have it. If your model does not have this test or is not connected by HDMI, skip to the next step.
The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords.
To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test.
If the test says, the cable is bad, replace the cable. Service is not required.
4. Test different external devices.
The final thing to rule out is the external device you're using. Try connecting to a different device or using a different source port. If you could not test the cable in the previous step, try swapping the cable, too.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
If the issue persists after these steps, then the TV will need service. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/
Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
Samsung 58” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great picture quality. Pleased with the value.
I would recommend this to a friend - Pros mentioned:Price
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, good price. Fit perfectly above fireplace.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and fits perfect over the fireplace. Love my purchase!
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, needs to be easier set up for people that are not tech savvy
I would recommend this to a friend - Pros mentioned:Picture quality
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. No issues. Works as expected/ advertised. Picture quality is awesome.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV. Great picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with a Great picture for a fair price. I recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 58
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great price and amazing quality. I would definitely recommend it
I would recommend this to a friend - Pros mentioned:Picture quality
Love Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung Tv’s; they’re excellent. It’s clear and works wonderfully!
I would recommend this to a friend - Pros mentioned:Picture quality
Would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Bright clean picture and has all of our favorite apps.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear & sharp picture. Enjoy the extra 3 inches (last one was 55 inches).
I would recommend this to a friend - Pros mentioned:Setup
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this model instead of the OLED and saved $400. Easy setup and works great.
I would recommend this to a friend - Pros mentioned:Picture quality
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Everything that I look for in a smart tv. Clear picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great television the picture is clear remote control easy to use
I would recommend this to a friend