Customers often highlight the outstanding picture quality and ease of use of the 58” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the value for the price and vibrant colors. However, some users express dissatisfaction with the remote control's responsiveness and the lower volume levels. The smart features and ease of setup are also frequently praised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 830 reviews
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Samsung 58 inch 4k TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV for the price! The picture quality is great!
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung 58" tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture, great fit. Bought an open box, got it home set up, screen was cracked called Best Buy they were very accommodating and returned with no problem. Upgraded to a new one, so pleased with the whole process.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung out of open box
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Couldn’t be happier with the purchase! Drove to Daphne to seal the deal!
I would recommend this to a friend
Rated 5 out of 5 stars
Tv
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good TV. Excellent image and audio quality. 100% recommended.
I would recommend this to a friend
Rated 5 out of 5 stars
When you hit your mark
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv match all my feature but one, it was 60 inch. Everything I was looking for it hit the mark. Very please with the setup and delivery
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung 58"
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding performance at an incredible price! I'm totally happy with this TV!
I would recommend this to a friend
Rated 5 out of 5 stars
Here’s to the Squad!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new television! It’s very easy to use because the Geek Squad showed me how!
I would recommend this to a friend
Rated 5 out of 5 stars
Nice Television
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it. Didn’t know new TV’s talk to you now. Thank you for your service
I would recommend this to a friend
Rated 5 out of 5 stars
Really happy with my purchase
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really happy with my purchase TV looks nice in my living room. Thanks to Best Buy.
I would recommend this to a friend
Rated 5 out of 5 stars
58 inch Samsung smart TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv is great and met all expectations. Totally recommend this smart TV.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung tv and sound bar
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great I am so pleased with my purchases. I love shopping at Bestbuy.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Volume Bad
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound, Sound, Sound....awful! You have to have the volume cranked up, especially while streaming ir watching recorded shows. I also don't appreciate all the " channel clutter", when you first turn on. Set up could be easier, older people might have problems. Picture itself is good for price range. Price is average.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi Notime,
Thank you for your feedback on the CU7000 TV's sound and user interface. Please know your feedback will be shared with our internal teams. We have a few tips which may improve your experience.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, there are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loving our new TV from BestBuy!! Beautiful clarity and a great value.
I would recommend this to a friend
Rated 5 out of 5 stars
great samsung 58' tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great moderately priced tv. Fits nicely in my entertainment center
I would recommend this to a friend
Rated 3 out of 5 stars
Just bought new TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
OK TV but I keep having to unplug it wait and then re-plug it in to get the sound to come back
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi MrDC,
We appreciate you sharing details of the sound issue you’re experiencing on your CU7000 TV. There are a few troubleshooting steps I recommend trying:
1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again.
2) Set the Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output.
3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto.
4) Please ensure your Firmware is up to date. Go to Settings> Support> Software Update.
I hope this helps. Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 1 out of 5 stars
Tv
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can’t believe I paid all this money on tv worked for on year only im so disappointed I need someone to contact me
No, I would not recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Most bang for your buck
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is a sleek and stylish addition to my home entertainment setup. Its outstanding picture quality, vibrant colors, and deep blacks create an immersive and lifelike viewing experience. With smart features, easy connectivity, and intuitive controls, it offers seamless streaming and effortless navigation. The powerful speakers provide clear and balanced audio, enhancing your overall enjoyment. Setup is hassle-free, and the TV's multiple connectivity options make it versatile for various devices. Overall, this TV delivers exceptional performance and is a fantastic choice for movie nights, gaming, and everyday viewing.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung CU7000 is a great entry-level TV for those seeking a balance between affordability and functionality. Here’s why it might be a great addition to your home entertainment setup:
Picture Quality
The CU7000 delivers good 4K resolution with Samsung’s Crystal UHD technology, ensuring sharp and detailed images. The PurColor feature enhances color vibrancy, offering a more immersive viewing experience. While it lacks high-end features like local dimming, the picture quality is still commendable for its price range, especially in moderately lit rooms.
Smart Features
Powered by Samsung’s Tizen OS, the CU7000 provides a user-friendly interface with access to popular streaming platforms like Netflix, Prime Video, Disney+, and YouTube. The interface is smooth, though this model has a simplified version of Tizen that lacks some advanced features found in pricier Samsung TVs.
Design
This model features a slim and modern design that fits seamlessly into most living spaces. Its thin bezels give it a sleek and premium look, and it can be mounted on the wall or placed on its sturdy legs.
Gaming Performance
With a low input lag (approximately 9.6ms), the CU7000 is a good choice for casual gamers. However, it lacks HDMI 2.1 and advanced gaming features like Variable Refresh Rate (VRR), which might be a downside for hardcore gamers or next-gen console owners.
Audio
The TV is equipped with a standard 20W speaker system, providing clear but basic sound quality. For a more cinematic experience, pairing it with a soundbar or external speakers is recommended.
Pros
• Affordable for a 58” 4K TV.
• Vibrant color performance with PurColor.
• User-friendly Tizen OS with a variety of apps.
• Sleek, modern design.
Cons
• No local dimming, which affects contrast in darker scenes.
• Narrow viewing angles, making it less ideal for wide seating arrangements.
• Limited gaming features and no Dolby Vision support.
Who Should Buy It?
The Samsung CU7000 is perfect for budget-conscious buyers who want a reliable 4K TV with smart features for everyday viewing. It’s great for streaming, casual gaming, and smaller rooms where viewing angles aren’t a concern.
Overall Verdict
The Samsung CU7000 58” Smart Tizen TV is a solid choice for those looking to step into the world of 4K without breaking the bank. While it lacks the bells and whistles of higher-end models, it delivers good performance for its price and is backed by Samsung’s reputation for quality.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Picture For the Value!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Samsung 58" Class CU7000 Crystal UHD 4K UHD Smart Tizen TV, and I am absolutely blown away by its performance. The picture quality is stunning, with vivid colors and incredible clarity that brings every scene to life. The size of the TV is perfect for my bedroom, providing an immersive viewing experience. The Smart Tizen features make it incredibly convenient to access my favorite streaming services and apps with ease. The sleek design adds a touch of elegance to my room decor. Overall, I couldn't be happier with this TV, and it has truly transformed my entertainment experience.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Cons mentioned:
Remote control
Rated 5 out of 5 stars
Great tv, lousy remote design.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with purchase. Color and contrast is intense. Sound quality is good, even without an external sound bar. Our only complaint is the remote. It is tiny and very hard to see the buttons, especially in low light. The lack of contrast (almost all black on black base) is a real miss in my book.