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Customer Ratings & Reviews

Your price for this item is $360.99
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The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 831 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality and ease of use of the 58” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the value for the price and vibrant colors. However, some users express dissatisfaction with the remote control's responsiveness and the lower volume levels. The smart features and ease of setup are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 831 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent model for use as computer monitor.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this TV as a monitor for my computer. It is working beautifully. I do not need to wear my reading glasses while viewing. This 58" model is perfect for doing video editting. I will recommend this model to anyone interested in using it with their computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very pleased with this TV so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall TV for the price! Picture quality is excellent. Can’t comment on the TV’s sound because we use it with a Bose soundbar. It is easy to setup, although the included remote control is pretty cheaply made.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with My Purchase. Clear picture. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good picture. Remote could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Very good TV for the money. Just wish the remote was much bigger. It's so small you could easily lose it. Also, it's not user friendly. There are no up or down right or left arrows on it. Just a round button. If the technician hadn't told me it would have been hard to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this tv. Great picture quality, easy to navigate, looks great on the wall. For such a great tv it was also a very affordable price. Sound is ok, may add a sound bar later for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a very good picture but was difficult to hook up my Vizio home theater but it is working fine. The only problem i have is the the remote isn’t good. It has no mute button and the volume and channel change buttons are terrible.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bubba,

      We appreciate your review of the CU7000 TV. Please know that you can control the volume of your TV by pressing the +/- button up to increase the volume and down to decrease the volume. To mute the sound, press the button.

      You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Remarkable picture for a low cost TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as an upgrade to our exercise room. The room is well lit, but no lights are aimed at the TV. I didn't want to spend a lot of money on an exercise TV, so when Best Buy had a sale on this Samsung TV, I went for it. Also, I own another Samsung TV and have been happy with it, so that also helped my purchase decision. All that said, this Samsung TV has an outstanding picture! Blacks are solidly black in this room; the picture is plenty bright during bright scenes, and the colors are bright and clear. I'm using an external sound system, so I cannot comment on the built in TV speakers. If you're watching TV in a normally lit room, I can't imagine being unhappy with this TV! The user interface is easy to navigate - cable TV or streaming - it's super easy and works well. Best Buy delivery was perfect too!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Needed just the right width

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great !! Put it on a fire place that is located in a corner. 55” was to short, 60” was to wide and the Samsung 58” tv was just the right length. Very good picture, color, and sound. We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy unboxing. Easy set up. Easy programming. Decent picture. The only objection I have is the lack of voice commands on the remote and the remote redesign itself. While it is small, compact, and simplistic, it may be too minimal and takes a minute to learn and figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv use it everyday! It has the best picture and the perfect sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The images are clear and sharp, with great color.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a very similar model we bought 4 years ago. The main reason the Geek Squad replaced it was there appeared to be a defect in the pixels at the bottom of the screen, which was first noticed a few weeks ago. It was spreading in size. We had purchased a 5 year warranty, for about $80, which allowed for an easy replacement by the Geek Squad. The new TV is quite clear and sharp, and has a speedy processor. Sound quality is fair, but it easily can be plugged in to a sound bar, giving it excellent sound quality. But be sure and buy the optional warranty, as screen breakdowns are quite common on these new sets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won a tv in a raffle only to get home and discover it was broken. This is the tv we bought to compensate for the broken prize. This tv does not disappoint. Contrast is great and we couldn’t be happier. The picture quality is beautiful. All our tv’s are samsung and I don’t think they will ever not be Samsung.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control, Volume

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. No issues except that the remote is small and condensed and the volume is low so you have to turn it up higher to hear. This are small issues that can be solved easily.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good TV But…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV with good picture and many popular apps pre-installed. The setup could have been less involved. I also prefer a remote that is more intuitive than the one included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Time for an Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent TV for the price. The picture is clear and the colors are vibrant and lively and setup was easy. I'm satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Amazing TV— Samsung Has Less Apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, amazing quality and fantastic price… my only issue is that Samsung TV’s get less apps for streaming. I cant get the NBA app on this TV for example, so 4 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 58 CU7000 review RT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am 65 years old and the TV was light enough for me to set up by myself. I use it to stream my multiple providers (no cable) and the set up was quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    A very good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I bought one for my living room and one for bedroom. Vibrant colors. The picture quality is amazing. Total Support guys were on time, quick, knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Grat pitcure bad remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has a great quality tv and pitcure. The remote is terribble and not enough buttons, not intuitive, and does not allow for a "previous channel" option. I've searched the internet for ideas, but none of them work.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Big Game Saver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value TV. Samsung is always quality. The picture was better than expected. Glad I purchased it for the Super Bowl.

    I would recommend this to a friend