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Customer reviews

Rating 4.7 out of 5 stars with 709 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 2 Showing 21-40 of 709 reviews
  • Rated 2 out of 5 stars

    Disappointing - lots of issues

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    Posted .

    This TV has been a huge disappointment. This was our first "smart" TV. After getting it set up, I discovered a week later it could no longer connect to the Internet and couldn't even see any WiFi networks. After considerable research and trouble-shooting, I ended up doing a factory reset, which seemed to fix the problem. A week later, same issue: No internet, and none of the wifi networks were detectable. Another factory reset fixed the problem. I did some research online and found other people had had this problem with Samsung TVs in general, and the solution was to turn off auto-update. I did that, and the issue with losing the internet connection is now resolved, but our "smart" TV now can't auto-update. Then we learned about "judder". My husband, who watches more TV than I do, noticed his favorite shows had jerky video. I did some research on this and found that, again, Samsung TVs have an issue with the "Auto Motion" setting. We turned it off and it helped. This "smart" tv isn't so smart. In fact, it's a PITA, and it's going back to Best Buy tomorrow. I think we'll replace it with a 55" Sony, a brand we've never had any issues with in the many years we've owned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV FOR THE PRICE

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    Posted .

    First off this TV does have HDR! I love this TV, I replaced it with a LG smart TV that had the SLOWEST smart features in the world. This TV is super fast from turning it on to switching apps! 120 refresh rate so you can get the soap opera effect, if you like it, can be turned off also. My only complaint I have is you can't dim the screen completely. When I had the LG TV, I liked to listen to different nature sounds on YouTube and turn off the screen completely and the sound would still play.. Not a deal breaker, still a wonderful TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    Owned for 1 year when reviewed.

    Bought this item and sent it the Philippines which survive the shipping. As of June 20 2019 it continues to work primarily used to watch Netflix. Since we bought this item in 2018 never been used till this June 2019 straight out of the box and no problem had to reinforced the content so it would not wobble during shipping. Have owned one since 2011 46 inch continue to work 2019.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous picture

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    Posted .

    Love this tv. Pros: Super sleek, good sound, beautiful picture, plenty of connection ports, lightweight, very very easy setup. Cons: can be really hard to add connections (hdmi cords, a/v, etc) after tv has been mounted to wall - and unless you have a huge reach-span it’s reallly hard to remove from the wall mount without help from another person. *be sure to use new 4K capable hdmi cables or your picture won’t be in 4K! Overall, wouldn’t hesitate to buy another!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for living room

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    Posted .

    Amazing picture on this 58 inch 4K. For the price and features it gets 5 stars. A 65 or 70 inch 4Ks were just too overwhelming for our living room so we went with the 58, and it was a perfect fit and viewing from any area is great. This was a Holiday special, but it had everything we wanted, and we were not limited on HDMI ports or features similiar to some of the other Holiday special purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    At $700 good, $600 Great!

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    Posted .

    I got this one when it was on sale at a more pricey point and I am very happy. It's big enough to get all you can with 4k at a bit of distance without a huge mark up on the size. The jump in price at the time wasn't worth going any bigger. Make sure you use proper hdmi cables for 60hz 4K and set the HDR option on located elsewhere from the image settings (look it up). Then set it to HDR in the image presets. Also if you use a computer you'll need to change the source from PC to something like entertainment center as it locks out all the picture options. I really don't like that and would like it to be available for a PC source.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice 4K picture

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    Posted .

    This is a really nice TV. Great picture for this price point. Only issue with it so far is Samsung's Netflix app. If you don't go into the Netflix setting to manually exit the app (not just hitting exit on the remote) then the app freezes and your only options are to unplug the tv to reset it or clear out the data and login back in to everything. Not a deal breaker just annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted .

    I have no complaints on this TV. I feel like I can jump into the screen and that some shows don't even seem real they are so clear. Only drawback is sound. BUT, i've had sound problems with all tv's, in having to turn it up really high to hear it. ( I might be a little deaf) I went ahead and bought a sound bar so there is no problem hearing. You do have to buy the UHD cable with it (not expensive). For $2 extra a month, netflix will broadcast in UHD, so that was great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .

    Man, what an upgrade over my old 42" lcd. The picture on this thing is unreal. Has pretty much every option I could ever want, all the smart features are awesome! The picture almost looks 3d its so good. So far I love it. The speakers are very good as well, was pretty impressed with those. I do have a sound bar that we use, but for anyone that uses just the built in speakers they are actually pretty impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the average user

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    Posted .

    I got this TV for the Olympics and it didn't fail to impress. The image quality is great and the motion tracking is pretty on point. There was some artifacting in some high speed events so if you're a huge sports fan you may want a display with a faster refresh rate but for the average user this is acceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well done

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    Posted .

    This tv was an odd measurement (58in) but fit perfectly in our console. The features and connectivity of this tv is the best I’ve seen. It have almost rendered our AppleTV useless, since it does almost everything that we used AppleTV for. Very nice product from Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture Quality, Features, Price

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    Posted .

    I mounted this TV in my family room, connected to my home network, and powered up. The TV has an automatic set up feature that walks you through the painless process. The picture quality is fantastic and, once connected to my Samsung Sound Bar, the experience is similar to sitting in a movie theater!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for my room.

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    Posted .

    I researched online for several weeks before settling on this model. I had limited space and a 60+ inch set was going to be too large for my den. This set fit nicely on my existing stand and the legs raise it just high enough to clear the soundbar. The picture is sharp, blacks are black and whites are white. I like all the built-in features and I am happy with his product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, for the price

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    Posted .

    ALOT of TV for the price point. Picked up got this guy for just under $800. i originally got a 60” tv to fit into the cubby above my fireplace, but it wouldn’t fit! This one worked like a charm. There are TVs with better picture, but I’m not willing to drop $2k+ on a television. If you are shopping for a great quality TV for under $1,000 then this is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy TV to setup

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    Posted .

    Purchased this TV as a place holder when my Plasma unit refused to startup. I was pleasantly surprised at the picture quality. It's not on par with Plasma as far as dark scenes seem to moire but it's passable. I have not noticed any motion blur in fast moving sport shots as the older LED experienced. Smart TV features are great and the setup is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted .

    I was a little hesitant about buying a smart TV. I'm 100% satisfied. Everything operates so smoothly, and the picture is great! Absolutely pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal and cool smart tv

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    Posted .

    Hanging the big screen tv on my wall was easy (hired someone) and no problems. Color is good and has all the streaming apps I have. Remote control is fine, though was initially concerned due to other reviews claiming the basic remote wasn’t good. Use my cable tv remote just as much anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS TV

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    Posted .

    SUPER CLEAR TV, INTERNET, NETFLIX, YOUTUBE... THE SELLING POINT FOR ME WAS THE GAMING MODE FEATURE. PRETTY MUCH ELIMINATES ANY UPLOAD LAG THAT OTHER BIG SCREENS HAVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .

    I've bought three TVs from Best Buy my last one with the new 4.0 Samsung excellent picture excellent service and I really appreciate you guys going through the smart TV for me let me know what they're talking about I would recommend anybody who's buying a TV to buy it from Best Buy they delivered it set it up and I appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good tv

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    Posted .

    The tv is huge at 58 inches. The picture is really good on it. The HDR adds to the picture quality. The big standout about this tv is the sound. I rarely even need to go over 20 because this tv gets loud without any extra speakers needed. The remote also programmed itself to my ps4 so I don’t have to use my controller when streaming media.

    I would recommend this to a friend

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