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Customer Ratings & Reviews

Your price for this item is $85.99
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The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 615 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the 58" Class TU690T Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the TV's vibrant colors and smart features, while some find the remote control challenging to use and experience occasional internet connectivity issues. A few users also noted that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 615 reviews
  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great Quality, Probably would need to be connected to surround sound if in the entertainment room as the volume isn't so loud, but it's perfect for our bedroom. I would definitely purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV I love shopping at Best Buy for the TVs the best price I already got an 82 inch and I love it I’ve had it for a few years and I’m going to get another 58 inch or 60 in a couple months again thank you Cinda

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the value I purchased this TV for, its beautifully amazing. It was slightly difficult to put on with a wall-flushed wall-mount but once its done, it works just like a charm. Colors are accurate and motion is just as smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, bright clear picture good sound. Easy to understand menu and easy to add apps. Exactly as expected from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the TV. Wasn’t sure about software interface at first but once I got used to it I actually prefer it over Roku and Firestick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new TV to put in our game room for company after our 10 year old Panasonic died. It works great and haven't had any issues with it. If our 2017 Samsung TV dies we may replace it with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture,great sound excellent value. Great choice if you need a larger tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this 5 stars as I'm rating it relative to my expectations at this price point. I purchased this during Black Friday week and I've been enjoying watching it ever since. I don't utilize the smart tv features and prefer to use my AppleTV 4K instead, so I can't really comment on how well that works. The picture is crisp with good color and contrast. It's no OLED, but it's more than good enough to enjoy what you're watching. For the $350 I paid for it, I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4/5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit laggy and disappointed that Chromecast wasn't built into the TV... Yeah mirroring is an option but that is nowhere near as smooth as casting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Verry good price, support needs work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Picture needs work. Registering this thing is very hard, customer support needs work. I paid to have this thing mounted on the wall and will never get my money back, I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Willie,

      Thank you for your purchase and feedback on the TU690T TV. Please know we are here to help and have a few recommendations that may improve your visual experience.

      Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.

      You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.

      If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality TV. I do wish I got a little brighter during the daytime. Sometimes the reflection makes it tough to see the picture. Overall would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Upgrade for us!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great cause we had a tv that was really old and broke we tried searching it up on the samsung website but the tv was so old that it wasnt there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv so much! It was a much needed upgrade for my living room and the panel is beautiful. Really great quality purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing with lots of channels and movies to choose from. The only thing I wish it has speakers in the front a sound at is not necessary but is a nice addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality its not bad but its not the greatest either. I would check pic quality first before picking this tv. The delivery guys didnt even help me in opening the box or with the settings .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JohnG,

      Thank you for your feedback regarding the picture quality and delivery of the TU690T TV. I recommend reaching out to your local Best Buy to provide feedback on the delivery of your TV.

      If the picture you’re seeing is not to your liking, please try the below troubleshooting steps.

      First, let's ensure your firmware is up to date. Please go to Settings> Support > Software Update. You can easily update your firmware from here.

      Next, go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.

      You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.

      If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat with an agent
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan ahead for compatibility across devices, I am all in on Samsung so this was the easiest install with my other Samsung products. This replaced my 5 series TV exactly as anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! For the cost I was very surprised in the screen quality! It is better than my Sony Bravia that i got 4 years ago and that was 3x the cost. Would definitely buy another!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price point. The limited number of inputs was not an issue for my setup. I am using a sound bar, so I do not have an opinion on the audio quality of the TV itself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect as a secondary screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality and lightweight for a wall mount that can be swiveled around with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was better than I thought. I wanted the latest model but this one was at a discounted price. The only problem with Samsung is that you only have 2 HDMI ports.

    I would recommend this to a friend