Customer Ratings & Reviews
- Model:
- UN58TU690TFXZA
- |
- SKU:
- 6512703
Customer reviews
Rating 4.5 out of 5 stars with 615 reviews
(615 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 58" Class TU690T Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the TV's vibrant colors and smart features, while some find the remote control challenging to use and experience occasional internet connectivity issues. A few users also noted that the volume could be improved.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Stylish and elegant
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple tv to understand but sometimes its hard to understand.
I would recommend this to a friend- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Amazing a must Buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement my 55" TCL after two years because it died on me randomly. This TV is a major upgrade. I can't even explain how good, you just have to see if to believe it. My PS5 has never looked or preformed better.
I would recommend this to a friend Rated 5 out of 5 stars
Great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv but the remote isnt all that great.
I would recommend this to a friendRated 5 out of 5 stars
I love this TV. Great value for money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Samsung - 58" TV. Great value for money.
I would recommend this to a friendRated 4 out of 5 stars
consultant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best bang for the buck would always recommend this size
I would recommend this to a friend- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Great Christmas present for my mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom had been wanting a smart tv for a while now. I’ve had a Samsung frame tv for a little over a year and love it, so I knew Samsung was the way to go for her too. Easy ordering process and best price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung 58" TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV with the best picture. The only issue is that it is lacking in sound quality therefore a sound bar is helpful. Great quality picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung 58"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good television. There are a few features (like a sleep timer) that are very hidden in the settings that I would prefer to be more accessible. The picture quality, sound quality are fantastic.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Amazing tv deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great television for a great price and delivery was free, and the instructions are on the tv, if your having problems there's also a phone # for help.
I would recommend this to a friend Rated 3 out of 5 stars
Good tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality good. Lacks sufficient usb ports, the OS menu settings (CPU) does not respond fast enough. Samsung took away the schedule on/off programming option. No issues with WiFi connectivity.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the money .My previous tv 40” Samsung led worked great for 9 years . So far so good.I don’t get a lot of 4k broadcast but it made my ps5 games look amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
58 inch Samsung TV - great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this 58 inch Samsung TV. Perfect size for my front room. Great picture and sound. Hopefully will last for years. Just had to adjust the brightness
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 58 inch television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the tv picture is great and sound quality is good. Would recommend this tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Decent Budget TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a very clear picture. The colors are very different from other tvs i have used. It could be brighter! For a low budget UHD tv, I would recommend it.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Bubbles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up . Color and sound great.. easy to use remote. Extra feature is the large selection of channels that you have to watch . And also music channels.
I would recommend this to a friend Rated 3 out of 5 stars
Does not keep signal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad signal only tv (we have 5) and one Samsung this is the only tv that keeps loosing signal we even changed out cables it worked fine for awhile now is doing it again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bstmoo,
We appreciate you sharing the issues you’re experiencing when connecting your TU690T TV to your cable box. Please go to the Connection Guide for details: Source > Connection Guide.
Make sure that your external device is connected securely and turned on. Move to Sources to switch to other input sources: Source > Sources.
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approx. 2 minutes). Source > Connection Guide > Video Device > HDMI Troubleshooting,
Also, please check the broadcast signals or the network that is connected to your cable box.
For further assistance, please know we’re here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I love Samsung TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TVs are always great. I have a 55", a 43", and a 32". All are Samsungs with great pictures.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Replaced our old tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! I don’t regret buying this. My old tv was a generic tv I bought 3 years ago and it died, this tv was worth the replacement.
I would recommend this to a friend - Cons mentioned:Remote
Rated 3 out of 5 stars
Ok tv. Not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is ok. Not great. Tv was purchased to replace tv in bedroom so I didn’t want to spend too much. Should have spent a little bit more on a better tv. Remote has issues when pressing buttons there is a big delay when changing channels. Have to turn sound way up to 35 or more to hear it. I have owned several Samsung tvs. This is by far the worst. I would recommend spending the extra 100 dollars and get the next level up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello StephanieA,
Thank you for sharing your review about the TU690T Samsung TV. I am sorry to see that you are not completely satisfied with your purchase.
There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings
I hope this helps you enjoy your experience.
Please know we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
It’s a TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a TV. Do not expect much. Great picture quality, low sound! I paired my apple HomePods with the tv and it sounds like I’m in a theatre
I would recommend this to a friendBrand response from Samsung
Posted .Hi Itstech,
We appreciate your review and feedback on the TU690T TV. Please know we are here to help you!
You can adjust several sound settings to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.
Also, you can customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
I hope these tips improve your experience. If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor

















