Customer Ratings & Reviews
- Model:
- UN58TU690TFXZA
- SKU:
- 6512703
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 58" Class TU690T Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the TV's vibrant colors and smart features, while some find the remote control challenging to use and experience occasional internet connectivity issues. A few users also noted that the volume could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Christmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Great picture. Samsung are a quality product. Never had any problems with them.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Tizen 58 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Excellent TV, Great for football games The sound don’t go very hi, but overall TV is great
I would recommend this to a friendBrand response from Samsung
Posted .Hi Horrible,
Thank you for reviewing the TU690T TV and for your feedback on low volume. Your feedback will be shared with our internal product teams.
There are several volume features you can adjust that may help resolve your issue.
1. Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume = On.
2. Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.
3. Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode.
Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
Samsung 58” 4K on sale at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. Perfect size for the sitting room. Great clarity and color.
I would recommend this to a friend - Pros mentioned:Picture quality
The best tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv that i have, great image great sound and its go with the rest product
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung crystal uhd 4k tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv sound and picture is perfect not one bad thing about it great deal on it
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TU690T
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, Great picture, sound is ok Remote did not synchronize with my cable box remote.
I would recommend this to a friend 58 inch Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is the picture is too dark. I have adjusted the picture brightness several times but luck. I won’t recommend this TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Canon,
It’s unfortunate to hear you’re not fully satisfied with the brightness of your TU690T TV’s picture. If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
I recommend using Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness, Contrast, and more. Press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV: Settings > Support > Software Update.
I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and love the smart capabilities. The size is perfect for our bedroom.
I would recommend this to a friend - Pros mentioned:Tv quality
Quality Television Brands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loyal Samsung Tv fan for approximately 10 years. Great quality and last forever.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the TV. Our old tv is about 18 yrs old. This tv's picture much better.
I would recommend this to a friend - Pros mentioned:Picture quality
Beauty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loves the tv!!! Clear and very fast !! Upgraded my old one and I don’t regret it
I would recommend this to a friend - Pros mentioned:Picture quality
Quality and Price is just right!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Quality 4k TV and size is just right to entertain the family!
I would recommend this to a friend - Cons mentioned:Volume
Nice T V
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry nice for the price. Have a little issue with volume not getting loud enough.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the image and quality the tv has really show the true power of samsung
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung does it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and tv for the price! Not as sharp as QLED but perfect otherwise.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sized for our living room but got hung up and slow to respond sometimes.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this television... beautiful picture!!! Would highly recommend!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 4K TV and great for Gaming. Love Best Buy black Friday deals.
I would recommend this to a friend - Pros mentioned:Picture quality
Merry Christmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and clear picture! Sound is good. Larger size is a plus for a second tv.
I would recommend this to a friend - Pros mentioned:Tv quality
Great Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother in law loves it and enjoys having a smart tv in her home now
I would recommend this to a friend