Customer Ratings & Reviews
- Model:
- UN58TU690TFXZA
- SKU:
- 6512703
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 58" Class TU690T Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the TV's vibrant colors and smart features, while some find the remote control challenging to use and experience occasional internet connectivity issues. A few users also noted that the volume could be improved.
This summary was generated by AI based on customer reviews.
So far so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy, price was good. I can't speak to the longevity since I have only been using it about 3 weeks or so, but I will report back if I have any issues.
I would recommend this to a friendPiece of junk don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it’s been about 14 months and while watching this last night is went to a black screen and now it’s stuck in a reboot loop and will not work. Tried all of the YouTube tricks and still will not come on. Buy different tv. This one sucks I still have a 33 inch Eva we bout when flat screens first came out and it still works when turned on.
No, I would not recommend this to a friend- Cons mentioned:Remote
New 58 vs 75 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like remote I have a different Samsung tv 75 inch that remote is so much better and integrates very well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Why2021,
We appreciate your feedback and review of the TU690T TV remote. Please know it will be shared with our internal teams.
Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Christmas Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift that was sure to "wow", and the value is great considering you get the quality expected from a Samsung. My parents were thrilled.
I would recommend this to a friendSmasing 58" Class TU690T
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsun 58" meets all of my expectations except for the sound. The sound is very weak compared to my other TV's, This was somewhat disappointing.
I would recommend this to a friendBrand response from Samsung
Posted .Hello NickF,
Thank you for sharing your thoughts regarding the TU690T TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at
Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this tv is working great I've alway had great luck with Samsung. Was easy to order online and free delivery everything went great.
I would recommend this to a friendWorst TV ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. I had the tv for over a year and it just stopped working. I turned it off one day and now it wont turn on or if it turns on the Samsung logo appears and then cuts off. Never again Samsung
No, I would not recommend this to a friendNice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV looks good. Still in the box, i haven’t opened it yet so we’ll see. I hope it’s everything am expecting it to be
I would recommend this to a friendNew tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv, only thing is, the picture isn't as bright or clear as I would like. It's not as pretty as my old Samsung tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi debbapties,
We appreciate your feedback on the Samsung TU690T TV. Please know we are here to help you and have a few recommendations that may improve your visual experience.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Very Pleased with TV but not Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I had to make the connect myself after the TV was delivered because Geek Squad did not show up.
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and features on a budget. We have it in our bedroom and a much better hilarity Samsung in the living room.
I would recommend this to a friendGreat for Zoom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the latest or greatest, but works just fine for our purpose. It is going to be used to enhance zoom calls.
I would recommend this to a friendPerfect fit for the room.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was going to get the 65, but felt it was to big for the bedroom. Looking at the 55 and saw the 58, perfect fit.
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally satisfied with the product. The help I received on the sales floor helped me make a decision.
I would recommend this to a friendNice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv nice graphics, looks good on my tv stand. Nice bring colors, and good price.
I would recommend this to a friendProcess was great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went well they even helped me out the tv jn ym car it was a great purchase!!
I would recommend this to a friendBuying TV online was a breeze!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finding a TV was easy along with checkout. The TV was delivered as scheduled.
I would recommend this to a friendWhoo hoo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, excellent value. Let’s see how long it’ll last as a Samsung product
I would recommend this to a friend58 inch TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another quality Samsung product at a great price. Easy wall installation.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, worth what you pay. Has a great screen with awesome images.
I would recommend this to a friend