Customer Ratings & Reviews
- Model:
- UN58TU690TFXZA
- |
- SKU:
- 6512703
Customer reviews
Rating 4.5 out of 5 stars with 615 reviews
(615 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 58" Class TU690T Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the TV's vibrant colors and smart features, while some find the remote control challenging to use and experience occasional internet connectivity issues. A few users also noted that the volume could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen very big. I love it. Color good, sound good, but if remote is a new model is perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Terrific budget priced 4K TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price. The visuals are sharp and the sound quality is better than expected.
I would recommend this to a friend Rated 4 out of 5 stars
Good value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, picture and size for the money we spent. The only reason I gave 4 stars is due to the limited number of hdmi ports. This tv had all that we needed for a once in a while bedroom use.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Clear picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture,hanging instructions where easy to follow.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever love it, i love the picture on this tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV! The imagen is perfect we so happy with this product!
I would recommend this to a friend Rated 5 out of 5 stars
A purchase that I am proud of.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so picky about tv’s because i akways want the newest things in style. This is it!!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item I love it it’s super nice. Best Buy is the best.
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it.great tv … And i got it for a great price i will always shop at best buy..
I would recommend this to a friendRated 1 out of 5 stars
Dont pair with Xbox
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv and the xbox one, series S & X all do not work. Samsung says its not an issue with the tv but i find that hard to belive. The tv is good for straaming only dont try to connect your console. The tv shows lines through it and completely ruins the picure.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nathan,
I'm sorry to hear that you are experiencing issues with the Samsung TV and your Xbox console. Please give us a call so we can better assist you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Samsung is the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality picture and excellent delivery by best buy
I would recommend this to a friendRated 1 out of 5 stars
Sad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.occupies that gift my television broke down sad sad sad sad sad
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Samsung 58” Crystal UHD, Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement TV between the morning World Cup Final and the afternoon NFL games because the current TV picture failed unexpectedly. Did it thanks to Best Buy. I was able to research units online to find a sets that would fit in the current space. My big concern was the placement of the legs. I’ve had good success with Samsung sets so we’re drawn to them. Due to the narrow bezel and the placement of the legs, this 58” set fits on the cabinet better than the 55” Vizio it replaced. Unpacking and placing it on the cabinet was easy, it requires two people. The initial setup is straightforward, plug in the devices and answer some questions and the TV, network and remote are configured in a short amount of time. My current devices are a sound bar and Xfinity set top box. This smart TV comes with a number of applications that you would find on a Roku or Fire stick, and something called Samsung TV Plus which are live and on demand streaming channels covering News, movies, comedy, etc channels. After a month, I am still impressed with the picture when watching sports, movies or prime time TV (I’d hope so). The sound of the internal speakers are almost good enough to not need a sound bar, almost. The remote duplicate nearly all the Xfinity and Roku functionality, that said I may not be patient enough to figure out how to make it accomplish some of the functions I need to go back to the native remotes for. The one draw back that I quickly found is that the TV only has two USB ports (no component or composite ports). This limits the number of devices I can plug in to two, Roku and sound bar, My gaming console remains disconnected until I move all my Roku apps to Samsung or Xfinity apps. I am also not able to plug-in any legacy devices such as my VCR, that don’t have a USB interfaces, ok for me as I wasn’t using this set for watching vcr, but thought it might be worth mentioning.
I would recommend this to a friend - Pros mentioned:Color, Picture qualityCons mentioned:Remote
Rated 4 out of 5 stars
Solid for price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid picture quality for the price. Viewing angles still arent the greatest, and detail is lost in bright whites, but Color is great and brightness is decent. Remote is terrible and antiquated. Smart system is pretty slow, but plenty Apps to choose from. Only paid $358 for 58inch, so well worth it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cam88,
I'm happy to hear that you are enjoying your TU690T TV. We appreciate all of your feedback on the TV screen, remote and smart system. I have a few suggestions which may improve your experience.
First, let's ensure your firmware is up to date. Please go to Settings> Support > Software Update. You can easily update your firmware from here.
Next, to improve your picture, go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Nice image and colors and is not as heavy as other models.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote
Rated 5 out of 5 stars
Great screen and size for the price-a few nitpicks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this TV for my mom, first off the picture quality is excellent for the price, as well as the size. Getting the largest size screen under $400 and a name brand was the goal. I will say the built in smart tv features leave a bit to be desired, we're having connection difficulties and the older style of remote isn't ideal for interacting with the Tizen interface. She may just end up using a separate device like a Roku. 2 HDMI is to be expected for the price point but one composite video connection would have been nice for older devices. We also do not enjoy the lack of a paper manual. Also to be noted is the "dialogue boost" audio option was a selling point for her as she is hard of hearing but I cannot find this setting anywhere in the audio or accessibility settings so I think its listed inclusion is in error.
I would recommend this to a friendBrand response from Samsung
Posted .Hi SHADOSTRYKR,
Thank you for your purchase and review of the Samsung TU690T. We are happy to hear that your mom is enjoying their new TV! Samsung prides itself on high-quality products and a great customer experience; please know we are here to help you.
If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following:
1. Use 5Ghz Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router, so there are no obstacles between your TV and the router
To amplify voices, please follow these steps to turn it on:
Go to Settings> Sound> Sound Mode > Amplify.
You can also adjust the sound based on what you are watching or on your personal preferences. Please go to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good for the cost of the TV. It does seem to have an underpowered processor or glitchy OS as at times there is a significant delay between the time the key on the remote is activated and the command is executed. This is true for switching programs on a streaming service, or adjusting the Samsung settings.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Quality Picture and Great Price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over a period of 2 months I purchased and tested 4 TVs, ranging from $300-$2400. This is the one that stayed, and with the lower price point it was a win! The picture quality from every angle, system user interface, and ability to customize with ease is why I chose it. I did purchase an LG sound bar to go with it. What I learned during the testing process is the sound quality on TVs nowadays is not good. I even tried the SONY where the sound comes from the screen ($2,400)which sounded great in store, but when it was set up at home the sound quality was not there and I would have needed to add a sound bar. I would purchase this Samsung TV again, and do recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Just the right size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started looking for a tv that would fit into an open space in our game room. We decide to go with the 58 inches because of the size and the price was also a plus. We have had it sit up for little over 3 weeks without any issues. All of our guess have something to say about our new game room and our new TV.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Perfect for cord-cutters
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat it for the price. Geat picture, easy setup. Adding additional apps is a breeze. A voice remote would be the only thing that could make it better. The sound is decent, but is so much better with a soundbar.
I would recommend this to a friend

















