Customer Ratings & Reviews
- Model:
- UN58TU690TFXZA
- SKU:
- 6512703
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 58" Class TU690T Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the TV's vibrant colors and smart features, while some find the remote control challenging to use and experience occasional internet connectivity issues. A few users also noted that the volume could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tv quality
This TV is Outstanding!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Funny thing… With a Samsung smart TV, you don’t really need cable service at all! There are so many good, interesting, FRESH channels that I almost forgot I had purchased the streaming service from the cable TV provider! This is an excellent TV and I’m enjoying it. You must have internet to use any smart TV. All you do is plug it into the wall and start watching!
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Limited lifespan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, needs more HDMI inputs since it only has 2, smart TV functions are very functionable if you need a smart TV but only lasted 2 years. Prior to this TV, we had a 55" Insignia purchased from Best Buy that only lasted 2 years also. I guess they're all disposable. I'm glad I always purchase the 5 year additional warranty. Did I mention the picture was great?!
I would recommend this to a friend - Pros mentioned:Picture quality
55 Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality right out of the box. This TV replaced a 46 inch Samsung, which is still flawless after nine years. Samsung is a high quality brand, no doubt.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a great picture and sound! I ordered the tv online and they brought it out to my car within 30 minutes! Took home easy setup!
I would recommend this to a friend - Pros mentioned:Picture quality
Love this TV!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price!! I really like the Samsung TV added features.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 58 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture! Happy with purchase I would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this tv has a super great picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TU690T 58 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I agree with most posters that the sound volume is mediocre. I need to set volume at 85 out of 100 to have a somewhat decent sound. Set up instructions could have been better. Set up froze on step 3, and had to unplug tv for 5 minutes to get it working again. Picture pretty good for an entry level tv. I paired this tv with a Firestick 4k max. I am only streaming with this tv, and the pictures are perfect. The brightness could have been a little bit better for lighted rooms. This model is on par with the TU7000 model, which costs more.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JohnJ,
We appreciate you sharing your experience with the TU690T TV. Your feedback is essential to us and will be shared with our internal teams. I have a few recommendations that may improve your experience.
To improve your audio experience, there are several volume features you can enable/disable/adjust that may help resolve your issue.
1. Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume = On.
2. Adaptive Sound automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.
3. Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode.
Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
I recommend using Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness, Contrast, and more. Press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Samsung 58" Crystal UHD TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product & picture quality at a great price. Love it!
I would recommend this to a friend - Pros mentioned:Tv quality
THE PERFECT TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Love Love Love Love this TV!!! It is great!
I would recommend this to a friend - Pros mentioned:Tv quality
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV is good. No complaints. My first smart TV.
I would recommend this to a friend - Pros mentioned:Price
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price nice remote fully of features
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV For A Good Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Overall TV. Great Picture And Colors!!!!
I would recommend this to a friend Too dim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen does not get bright at all! If I watch during the day, with my interior lights on, I can barely see the screen. I've tried to adjust the BRIGHTNESS setting, but at its brightest, it is still too dim. I had high hopes for this tv since I generally like Samsung products, but I'm pretty disappointed in this.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great picture but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture can’t get apple airplay to work and it does not support chrome cast so disappointed my bad
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for reaching out and letting us know about the issues you are experiencing with the TU690T when trying to use Apple Airplay and connect the TV to your Chromecast device.
Please know that you can connect your Chromecast device to the Samsung TV; however, you need an external Chromecast device.
Regarding Apple Airplay issues, please try the following steps to resolve the connection issue:
1. Unplug the TV from the wall for 30 seconds.
2. Restart Router or unplug the ethernet cable and reconnect.
3. Ensure your Apple device and TV are up to date with the latest Firmware. For your TV, go to Settings> Support> Software Update.
4. If connected to your TV via Wi-fi, try connecting via ethernet cord instead.
5. Disable Blue-tooth on your Apple Device. Sometimes this can cause issues when trying to pair the TV to your Apple device.
If you continue to have issues or need help connecting your Chromecast device, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Decent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv at good price. Miss some of the picture and sound settings from my old tv but overall a good product.
I would recommend this to a friendgreat tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is awesome. highly recommend. it works perfect and i’m very happy with the purchase.
I would recommend this to a friendSamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit, Samsung android apps work well and syncs well with note phone.
I would recommend this to a friendGreat TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and great price. Happy with purchase so far.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV a month ago and I really love it. Great sound, the picture is very good and the Samsung TV has free channels as well, so even better. I highly recommend this TV
I would recommend this to a friend