The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 150 reviews
Rated 5 out of 5 stars
Samsung 58” tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is working properly. This tv is larger than what we had previously. Like the larger screen. Previous tv went out so this was a replacement.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this tv to replace my older samsung that i bought in 2018. You would think it would be a upgrade right? I for sure have had to got a defective model. The upoer screen has backlight bleeding, and on black screens i see whiting effects still present. The U.I is really un responsive. Ive purchased numerous samsung tvs and this one has let me down. My hisense i bought blows this out the water. Besides all that, the picture quality is decent and hi refresh rate is a plus (upgrade from previous tv) the size is something i wanted however there isnt much in this sizing. Will probably go back to a 55” and get something with better quality or warranty this one out
Thank you for your feedback regarding the screen abnormalities you're seeing on your TV. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test
If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern.
You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly.
In some cases, unplugging the TV for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior.
If the problem persists after these steps, the TV may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Happy and satisfied loyal customer.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been a satisfied customer of Best Buy for years. Never had any problems with any product purchased here. I have bought tv’s, cell phones, Speakers, laptops, watches and many other items offered at Best Buy. Over the years I have enjoyed great customer service and knowledgeable people who always have treated me with respect.;I have and always will recommend Best Buy to friends and family so they can feel proud to shop Best Buy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! I had an older Samsung TV I had a lot of trouble with in the beginning. The technicians were out a few times trying to correct the issue and finally had to replace the motherboard. I say that to say Samsung's stood by their warranty and that is one reason why I chose another but a newer and bigger model.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our 4th Samsung in our home and went to the primary bedroom. Its perfect for the 16x18 room. Good crisp picture, easy interface, and you get use to the remote. Add in the price, support and reputation - its hard beat this deal. Highly recommend for the budget minded or starter Smart TV.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall I love this TV. Great quality for the price. Sometimes it lags and skips when using the smart things interface but I use a chromecast and it’s fine.