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Customer Ratings & Reviews

Your price for this item is $649.00

Customer reviews

Rating 4.6 out of 5 stars with 76 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-76 of 76 reviews
  • Rated 5 out of 5 stars

    Samsung 75 inch TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the price range, vibrant colors, sharp detail, and easy access to streaming services. highly recommend this TV go out and buy one fast before they’re all gone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sansung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was not it returned it for the tlc mq5k which was a way better tv the apps on this tv were not working

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JuniorH,

      Thank you for sharing your experience. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great quality TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has perfect coloring and quality is high definition. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is great big size small price very good quality pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    58 Inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Has good picture quality and Tizen software is easy to use and runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it goes under 299 for Black Friday. I will buy a 2nd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets, it's a very nice TV with a great picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my new tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    interface could be a little more user friendly otherwise good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with product. Deal of the day is awesome! Just what I needed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Samsung TV is a letdown

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Smart TV software is practically unusable, right out of the box the TV had an issue many of these TVs seem to have where the Smart Hub software is stuck updating and thus you cannot download ANY apps. I tried letting the TV sit, tried many different resets and manual resets and nothing. This TV is at least decent as a display for a Roku Stick that actually has software that can be used. If the idea of a smart TV is supposed to be convenience and ease of use this TV model has failed at both. If Samsung could focus on creating a reliable software for their TVs perhaps they’ll finally be usable. Overall you’re better off looking into LGs or Sony’s or even cheaper TVs such as TCLs or Hisense that have software that you can actually use out of the box.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NOAH,

      Thank you for your review. If you've successfully logged in to your Samsung Account but Smart Hub isn’t loading or functioning correctly, try the following steps:

      1. Check your internet connection: Go to Settings > Network > Network Status to confirm the TV is connected to a stable network.
      2. Cold boot your TV: With the TV on, press and hold the Power button on your remote until the TV turns off and back on. This can help clear temporary glitches.
      3. Reset Smart Hub: Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. This will reset Smart Hub apps and settings (you may need to log back into your apps).
      4. Check for firmware updates: Go to Settings > Support > Software Update > Update Now to ensure you’re running the latest version.

      If Smart Hub still doesn’t load after these steps, we’re happy to assist further. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung 58"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture for 58" TV, can't beat it for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insigna tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price but the sound quality could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Pick up option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and was ready in just a few minutes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get a LG or Sony Instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great, but barely works. I wish I would have returned it. It disconnects from the Wi-Fi constantly. I can't even watch a 20 minute episode wirhout the TV dropping the connecrion multiple times. It is infuriating. Every other device in my house works fine and has no connection issues; it's just this Samsung Tizen TV that can't function. I've tried resetting my gateway, my TV, and even changing the DNS. Nothing works. Avoid Samsung TVs at all costs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BrookeB,

      Thank you for sharing your experience. If your TV is having trouble maintaining a wireless connection, please try the following:

      1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices.
      2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal.
      3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in.
      4. Run diagnostics:
      o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
      o Settings > Support > Device Care > Self Diagnosis > Wi-Fi
      5. Update firmware: Settings > Support > Software Update > Update Now
      6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset

      If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Amazing TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an old Vizio. For the price, you can't go wrong with this TV. Picture and sound quality is awesome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is impressive. Samsung provides numerous features at this price point. The picture quality is excellent, and its flat back simplifies attaching ambient lighting. When used with Hue Sync, it delivers an exceptional experience!

    I would recommend this to a friend
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