Customer Ratings & Reviews
- Model:
- NX60A6311SG
- SKU:
- 6447868
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 6.0 cu. ft. Freestanding Gas Range highly for its overall performance and ease of use. Many appreciate the WiFi connectivity, included griddle, and self-cleaning feature. However, some customers have reported issues with the knobs and timer functionality.
This summary was generated by AI based on customer reviews.
Still evaluating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good so far. We have not baked with it yet. If that works properly we would raise our rating to a 5.
I would recommend this to a friendOven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, it’s take more time to get worm up cooking plate
I would recommend this to a friendStove functions well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove functions well. We need to adjust the oven flame.
I would recommend this to a friendNice Stove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty sleek looking stove and the dual power burner is awesome! My only complaint is that isn't fingerprint resistant like advertised.
I would recommend this to a friendBest of all best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot, cooking with it is easy and fast,I will definitely recommend it to my friends and family
I would recommend this to a friendNice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove works great all the bells and whistles nice Brite display
I would recommend this to a friendSamsung gas stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove top oven is top notch I would recommend for anyone
I would recommend this to a friendSwitched back to gas from electric
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Cooks much nicer than my previous electric flat top. Something about cooking with gas is so much better.
I would recommend this to a friendPlease do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the absolute worse purchase I have ever made. From a support perspective and from a quality perspective. I purchased this appliance and within 3 months it stopped working. I called Best Buy and they informed me that they do not support maintenance issues for Samsung. I would have to call Samsung directly and they will handle maintenance issues. Despite me being a total tech member. Samsung came out fixed the appliance and did not turn the gas back on so we had to troubleshoot before figuring out that the technician fixed the oven but turned off the gas and never turned it back on. Please save yourself the money and headache and shame on Best Buy for partnering with Samsung and not letting people know that they will not have the quality of the geek squad working to fix the issues. The main reason I paid for total tech is that most appliances warranties will fix every single part instead of replacing the unit. Samsung will not replace a unit they will only replace the parts and cover the labor. Even though the unit has been in my possession for 3 months and no longer worked. I also brought the refrigerator from Samsung and same thing it also just went out. Samsung appliances are trash and their support isn’t any better. Do your research and buy something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you very much for your observation of our range. Rest assured that we are working to improve our products and services with the help of your reviews.
Should you need further assistance with the range or refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147396618) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Great stove
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stove. Bought it for my parents and no complaints here.
I would recommend this to a friendRange
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much into cooking! It does the job that I need it to do. Matches all of my other appliances
I would recommend this to a friendDefinitely a bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money. And the delivery team rocked. They were prompt, courteous and efficient.
I would recommend this to a friendSatisfied Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. A really big upgrade from my old Samsung Freestanding Gas Range. The WIFI really works great.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Rich! Thanks for taking the time to leave a review of your Samsung range! ^Ty
love it but the timer beeps are cheesy sounding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great and seems to work very well. happy with the purchase. The only thing I'd change is how the alarm notification beeps sound like cheesy ringtones.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The works beautifully. Sings a tune when ready to use. Thank you to the customer service rep that’s helped me order.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is an amazinf add to our kitchen love it so much
I would recommend this to a friendGood deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and great customer svc from best buy. Definitely a place to purchase from
I would recommend this to a friendGreat stove.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was amazed on how quick the oven got to temperature.
I would recommend this to a friendBest range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Best gas stove i ever had. The smart setting on this its a plus
I would recommend this to a friendGreat burners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the modern look and the great functionality of the app.
I would recommend this to a friend