Customer Ratings & Reviews
- Model:
- NX60T8111SG
- SKU:
- 6412706
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 6.0 cu. ft. Front Control Slide-in Gas Range with Wi-Fi favorably, particularly praising its ease of use, spacious oven, and stylish design. Many appreciate the value for the price and the convenient Wi-Fi capabilities. However, some users experienced issues with the knobs and control panel responsiveness. The fingerprint-resistant finish was also a highlight for many.
This summary was generated by AI based on customer reviews.
Amazing Gas Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gas range. Love the lock feature on the screen. Perfect for parents.
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Stove. Replaced our old Samsung. Quick to Heat up. Front panel Operation.
I would recommend this to a friendLike a PRO.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works quickly and efficiently. Works quietly and stove heats up quickly.
I would recommend this to a friendGood product but not good customer service.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good gas range but oven light bulb just went off in like 5 months of purchase. Customer service is not helping and transferred me from one department to another 3-4 time.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Shah,
Thank you for bringing this to our attention. We're saddened to know that the oven light in your Gas range went off five months after purchase. It's not the experience we want you to have with one of our products. We're here to help.
Since the light bulb went off, you have an option to replace it, and don't worry, it only takes a minute to replace the bulb with a new one.
Attach here is a link with information on how to replace the light bulb. Please click the link so you'll be routed to our Support Page.
https://www.samsung.com/us/support/answer/ANS00049242/
Also, I've included another link that you can use for the user's manual of the product to provide you with step-by-step instructions in replacing the oven light (page 37).
https://downloadcenter.samsung.com/content/UM/202103/20210308174840236/NX60T8111SS_AA_DG68-01223A-06_EN.pdf
For any other concerns, do not hesitate to reach out via our Support channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3.https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144138776
- Angelica
Joe G
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works GREAT! I was impressed by the quality. I would recommend it great value.
I would recommend this to a friendFantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the range and the best buy associate was so very helpful with this purchase
I would recommend this to a friendCooking with gas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I extremely pleased with the purchase of my Samsung gas range.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review! ^Ty
Samsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range is good looking. Very nice and it works well.
I would recommend this to a friendBrand response from Samsung
Posted .We are so glad to hear that! Our goal is to provide the best product and the best experience for you and your family! Thanks for sharing! ^Shay
- Cons mentioned:Knobs
Cheap parts
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The knobs are plastic and broke within the first month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Knobs are crucial in giving you full control over the many functions of your cooker. Let us help you FrankieI.
If range parts or accessories are needed, you may visit https://www.samsungparts.com/Default.aspx and search for your appliance model code.
To avoid the knob from breaking in the future, this can be resolved by keeping it clean and assembling it properly. See page 32.
https://downloadcenter.samsung.com/content/UM/202103/20210308174840236/NX60T8111SS_AA_DG68-01223A-06_EN.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145372693) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Alton
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for our most recent project. Our buyers will love it.
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok but they not came with the griddle they lied to me about it they told me they came with the griddle that’s it
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
My new oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and how it cooks... without paying 2 thousand dollars:
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove will definitely recommend to friends and family
I would recommend this to a friendSamsung oven range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive looking with quality materials. works great.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review! ^Ty
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and product. Will highly recommend.
I would recommend this to a friendCooks my food!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Super stylish! Love the songs it sings to me!
I would recommend this to a friendGREAT SERVICE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and quality products! Quick check out!
I would recommend this to a friendBrand response from Samsung
Posted .Hello NicoleS! Thanks for leaving a review with us! ^Ty
oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value for what it has. Ge is 2000 more..
I would recommend this to a friendBrand response from Samsung
Posted .Hello visio. Thanks for your range review! ^Ty
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I'd expect and more. Absolutely no regrets!
I would recommend this to a friendgreat unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great unit, large cooking area oven. Color works with new kitchen.
I would recommend this to a friend