Customer Ratings & Reviews
- Model:
- NX60T8111SG
- SKU:
- 6412706
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the overall and burner performance of the 6.0 cu. ft. Front Control Slide-in Gas Range with Wi-FI, as well as its appealing design and baking capabilities. Many appreciate its ease of use, connectivity features, and other functionalities. However, some customers have expressed concerns regarding the quality of the knobs and the responsiveness of the control panel.
This summary was generated by AI based on customer reviews.
Not easy to clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this appliance the only reason I didn't give the 5 stars is because is not easy to clean
I would recommend this to a friendGood price for a good range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking slide in with functional digital display
I would recommend this to a friendGas range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this product. Very convenient to use. Perfect size to fit in
I would recommend this to a friendAwesome!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is awesome. I love the stovetop easy to clean.
I would recommend this to a friendGas range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking stove… works well….. easy to use
I would recommend this to a friendbest range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price. clean and simple design. efficient and environmentally friendly
I would recommend this to a friendIt's ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks great, but i hate that the front oven panel is so sensitive. I won't buy this again. Wish i could change stoves. I've turned the oven off, just because my shirt got the panel.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Great, I appreciate the feedback on your Samsung Range and would like to share this with our design team for future products. Thank you for choosing Samsung in your home. ^Brad
Gas stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Focal piece in the kitchen everyone stops to stare.
I would recommend this to a friendhappy with purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the best possible stove for the money - can't beat it
I would recommend this to a friendBrand response from Samsung
Posted .Hi there bobby, I am so glad you are enjoying your Samsung Range. Thank you for choosing and recommending Samsung. Your feedback is greatly appreciated. ^Brad
Gas stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 2 weeks. Love the gas stove haven’t used oven yet. Heats up quickly and evenly.
I would recommend this to a friendAmazing Gas Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gas range. Love the lock feature on the screen. Perfect for parents.
I would recommend this to a friendGood product but not good customer service.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good gas range but oven light bulb just went off in like 5 months of purchase. Customer service is not helping and transferred me from one department to another 3-4 time.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Shah,
Thank you for bringing this to our attention. We're saddened to know that the oven light in your Gas range went off five months after purchase. It's not the experience we want you to have with one of our products. We're here to help.
Since the light bulb went off, you have an option to replace it, and don't worry, it only takes a minute to replace the bulb with a new one.
Attach here is a link with information on how to replace the light bulb. Please click the link so you'll be routed to our Support Page.
https://www.samsung.com/us/support/answer/ANS00049242/
Also, I've included another link that you can use for the user's manual of the product to provide you with step-by-step instructions in replacing the oven light (page 37).
https://downloadcenter.samsung.com/content/UM/202103/20210308174840236/NX60T8111SS_AA_DG68-01223A-06_EN.pdf
For any other concerns, do not hesitate to reach out via our Support channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3.https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144138776
- Angelica
Like a PRO.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works quickly and efficiently. Works quietly and stove heats up quickly.
I would recommend this to a friendCooking with gas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I extremely pleased with the purchase of my Samsung gas range.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review! ^Ty
Cheap. Don't buy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't get very hot at all. It's virtually impossible to get it hotter than 350. The burner went out less than two years after purchase. We had to replace the knobs after two years as well because the plastic broke off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We value your review regarding the range's current state. We wish to aid you with this, AshleyD.
I have shared the manual to learn more about the oven's temperature settings. Kindly read page 21 for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202309/20230920160155686/O_01._DG68-01223A-08_IB_FULL_EN.pdf
To help rectify the runner's performance, we recommend following the troubleshooting guide below. Please click on the embedded links included for additional help.
The burner does not ignite and other ignition issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues
To help rectify the oven's cooking and temperature efficiency, please browse through the guide below. For more details, please select the bullet point that most closely relates to your range experience.
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146981751, to help our team pull up your information.
Have a great day!
^Chrystel
- Cons mentioned:Knob quality
Cheap parts
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The knobs are plastic and broke within the first month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Knobs are crucial in giving you full control over the many functions of your cooker. Let us help you FrankieI.
If range parts or accessories are needed, you may visit https://www.samsungparts.com/Default.aspx and search for your appliance model code.
To avoid the knob from breaking in the future, this can be resolved by keeping it clean and assembling it properly. See page 32.
https://downloadcenter.samsung.com/content/UM/202103/20210308174840236/NX60T8111SS_AA_DG68-01223A-06_EN.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145372693) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Alton
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for our most recent project. Our buyers will love it.
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok but they not came with the griddle they lied to me about it they told me they came with the griddle that’s it
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
Samsung oven range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive looking with quality materials. works great.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review! ^Ty
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and product. Will highly recommend.
I would recommend this to a friend
