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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 491 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Ease of Cleaning

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the overall and burner performance of the 6.0 cu. ft. Front Control Slide-in Gas Range with Wi-FI, as well as its appealing design and baking capabilities. Many appreciate its ease of use, connectivity features, and other functionalities. However, some customers have expressed concerns regarding the quality of the knobs and the responsiveness of the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 491 reviews
  • Rated 4 out of 5 stars

    Mom's day gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove had a burned spot in the oven,it is in the photo. Otherwise it seems to be a great stove and microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks very pretty and it has Very good Quality!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking something with very good quality and affordable, and finally I got it! I’m very happy with my new stove!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kira, I am glad to hear you are loyal to our Samsung Range. I am happy you have been pleased with the performance of your machine. Thank you for putting Samsung in your home. We are so thankful for you. ^Brad Samsung

  • Rated 4 out of 5 stars

    Gas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the slide in range and the air fryer is so wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It magic it work good for me never have a stove that make my days

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    broken in 8 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on April 2021 and one of the burner handles already broke. (date: 12-04-2021)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello mariana, we are sorry to hear that you had problems with your Samsung brand range. You stated that a part on the range is broken. We are here to help you. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143957815) and it will help our team pull up your information. We look forward to hearing from you. ^Lena Samsung

  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, highly recommend. Fits perfect in my new kitchen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to maintain

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost one year using that appliance, I can tell you with property, I'm really disappointed with that gas range. The stovetop looks like great when it is new, but it is hard to clean with stove cleaning products, and the grates don't support the normal high temperature. That is peeling now. The stovetop is plaint of unremovable stains... I bought a stovetop cover to try to keep it clean and prevent more damage.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We are always committed in providing assistance, Hedfran.

      We strongly suggest that you remove food spills immediately after they take place. The porcelain-enameled cooktop surface needs to be kept clean after cooking. Kindly visit the links below for the stovetop cleaning instructions.

      How to clean your Samsung gas cooktop:
      https://www.samsung.com/us/support/answer/ANS00049945/

      Please also watch this video about cleaning the cooktop for a precise visual reference (From 1:35 - 2:15).

      How to clean gas cooktop ranges:
      https://www.youtube.com/watch?v=pCLkUo4ns6w

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145762577, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    Smashed upon delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box. It was brand new, returned by someone that bought the wrong oven. That being said, when I bought it it was in brand new condition. When it was delivered it was wrapped in plastic and bubble wrap so I couldn't see it tell the condition. Opened it days later to see it was scratched and dented almost everywhere. They did make the return process easy. But now I have to buy a new one. And this won't get the labor day sale that I would have gladly took over a discounted dented one Id later return. Live and learn and don't buy floor models. They don't get the same shipping treatment.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had the range for a little over a year and it stopped working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy parents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas stove was a gift for my parents. They could not be happier. It was delivered quickly, we were able to set up without issues and it is just a beautiful addition to their kitchen. Best Buy had the best prices to boot!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is rated poor because it was bought brand new and its never been used and the back burner doesn't work and it's been under 30 days and best buy never fixed or replace. The product is defective

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, deedee.

      Our team appreciates your patience as you deal with the issue you're experiencing with your range's back burner not working.

      Your observation is highly appreciated, and we will work hard to continue improving our products and services.

      Please check these links for further assistance on fixing the back burner not working.

      Flame issues on Samsung gas cooktop or range

      https://www.samsung.com/us/support/troubleshooting/TSG01001946/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, give them this number (1144854227) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Unsatisfactory

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend this product the touch panel gets frozen you have to unplug it to reset the handles are breaking

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Samsum,

      Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the range touch panel not working properly. We truly understand that this causes inconvenience especially if we are cooking/baking our favorite dishes. Don't worry will surely notate your experience about this matter for a better service in the future.

      I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=Range&referrerPageUrl=https://www.samsung.com/us/support/

      Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed:
      https://www.samsung.com/us/support/troubleshooting/TSG01110183/

      Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
      https://www.samsung.com/us/support/troubleshooting/TSG01110126/

      How to clean your Samsung gas cooktop:
      https://www.samsung.com/us/support/answer/ANS00049945/

      How to clean your Samsung oven:
      https://www.samsung.com/us/support/answer/ANS00049011/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/NX60T8111SS/AA

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144492487

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Burner performance, Overall performance

    Rated 5 out of 5 stars

    Great Samsung Stove!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this stove as an open box at my store, and it was one of the best purchases ive made! The stove worked perfectly, it still looked brand new had very few minor dents but they were all in the back so you cant even see them! Stove has so many options ive never had before and the oven heats up lighting fast! Would 100% recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Burner performance, Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the internet connection. Easy to use, and i like that it has a central heater.

    I would recommend this to a friend
  • Pros mentioned:
    Burner performance, Connectivity, Overall performance

    Rated 5 out of 5 stars

    Good purchase and powerful heating.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, flame is powerful in the big burners and small ones help for small pans or to cook on low heat. Cleaning is a bit difficult as we have to take off all the stands to cleanup the mid section as it will be fitted under the side stands. Oven is very good and heats up quickly and the wifi notifications help if we are occupied in a different room.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    Digital panel is terrible!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the range for 3 months and the panel just stopped working. It's on but none of the buttons work. I thought maybe we somehow locked it and looked through the manual, but nope, it just addresses the lock button (which you're supposed to press 3 seconds to turn on and off) but this is something else because NONE of the buttons work. I just read several other reviews on here about the exact same thing. Wish we had read these before buying this! So disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, here at Samsung we value your time, and we appreciate your honesty in your review. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143086303) and it will help our team pull up your information. We look forward to hearing from you. ^Lena Samsung

  • Pros mentioned:
    Burner performance
    Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    GREAT GAS RANGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first gas range and we LOVE it! We cook a lot and enjoy how quickly water or substances heat up immediately. Baking is just as good. Only thing to critique would be reading the controls. You really can't see them and they don't light up to my knowledge. I do highly recommend this one. (For home resale value as well.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for old range that had controles for over at the back. No more reaching over hot pans to adjust or start the oven or read the settings. This one has clear easy to read controls. I Had to get used to the different burner confederation with both high burners in front. This stove does not have the griddle burner in the center. The gridle that comes with the stove that has the griddle burner is to small. I have my old griddle that goes over two burners. I use the center and back left burners and it works great. Note where your gas line comes in. The old stove had a large opening in the back for gas lines. A three inch ledge took care of this problem moving the stove three inches forward. This did not effect the kitchen at all. By using Best Buy no second party was need to install the cas and convert to LPG.

    I would recommend this to a friend
  • Pros mentioned:
    Burner performance, Design

    Rated 5 out of 5 stars

    I highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my choice to purchase this stove. I shopped around and compared the features that were important to me. It's very sleek looking and gives my kitchen a nice upgrade. I have enjoyed cooking on the stove top and the spacious oven. I would highly recommend this stove.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    Explore other ranges before buying this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this a 3/5 point as I find few things I don't like - the humming noise of flame when the burner is on high or medium-high. Also, the touch panel got hung one time and there is no way to reset since the power button is behind the range - the alternative is to use the main controlling circuit and turn it off and on to reset the panel. The alarm noise is too slow and we have missed it few times - especially when the vent is turned on. The baking/broil functionality is good and so far results are good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung range. We are excited to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

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