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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1076 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,076 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quieter than we thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a lot quieter than the other HE units we have seen. Our clothes seem cleaner and we can wash multiple loads at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve owned this set for 2 months and it’s been working great. I love having the top washer for small loads!

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Versitile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Super quiet. Add extra spin and sheets and towels come out of the washer just damp. The large tub means I wash less often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome washer for anyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance I would recommended it to anyone, extremely easy to use and I love that I can utilize my smart phone with it.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far, no complaints. Having the ability to wash a small load on small washer is great.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the small washer for my delicates. The large capacity of the main tub will handle massive amounts of bedding and clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 4 out of 5 stars

    Flex wash is good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good and having the 2 washers excellent performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, and can separate the different types of clothes and save the power when you use the eco mode

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I've ever owned. Bought this after the Mrs gave complained so much about the previous unit turned out to be a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Not as big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice washer just wasn't as big as I thought. Lots of features though

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is SUPER quiet! Amazing that a washer can be this quiet. And the dual washer functionality is super convenient. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It was worth the money. it is so easy to use and does the job. :)

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Cadillac of washing machines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an awesome washing machine, I can wash delicates in their own cycle while washing a regular load at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome BUY !!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexible washing options, relatively silent operation. Cleans clothing very well!

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great washer for a large family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large drum takes care of large loads effortlessly! The top washer is really convenient for small garments or quick washes!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are proud to hear that our washing machine has made doing laundry a little easier. Thank you for joining the Samsung family! ^Lo Samsung

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't never go wrong with Samsung! Will recommend to anyone! Is pricey but does the job itself!

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    efficient and convenient product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like being able to wash different types of loads at the same time. this product also has plenty of features added to get the perfect wash

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, easy to use, I wipe down all of the dispensers and the seal with a paper towel to help keep moister from producing mold spores!

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the smaller washer up top it’s good for delicate items the washer below is big and I like all the settings

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. You can fit so much and we use the top way more than I thought we would.

    I would recommend this to a friend