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Customer Ratings & Reviews

Your price for this item is $367.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1076 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,076 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer Purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer runs great. I couldn't be any happier with how clean the clothes come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HUGE! No Odor So Far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. I have not noticed an odor like we experienced with our prior front load washer although we do dry out the door seal after use and leave the door open to completely dry. My only complaint is that you need to be extremely careful with the amount of detergent used. If you fill the reservoir any more than half what they state as max, you will be dealing with MAJOR suds. Use detergent sparingly (which isn't a bad thing when it comes to saving money).

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, LTorsiello. Thank you for taking the time out of your busy day to highlight the wonderful things about this washer! We are proud to have you as a satisfied member of the Samsung family. ^Lo Samsung

  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    2 loads of laundry at once

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this washer machine so far. With 4 kids the double washer is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! It has a lot of good options and HUGE capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. The top 1.0cu is excellent for quick washes. I use it for when I workout I can just wash quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact the it has two washers in one is awesome. Wash the big stuff in the bottom and socks on the top :-)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, got the washer and dryer! Works beautifully and very quite.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bought the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Best washer we’ve ever had. Works with SmartThings and sends me notifications every step along the way.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wonderful news, Work! We are proud to have you as a valuable part of the Samsung family. ^Lo Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so smooth and gentle and no noice while working

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nicest washer and dryer combo on the market. HUGE loaders

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great large washer for families. You can wash delicates in top sections while washing darks in large section

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when you just need to wash a small load and a large load at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Nice!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to get used to all the cycles and features, but this thing does it ALL!

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this washer. Love the top load to wash a small load or delicate items.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great real quiet fast cleaning have to say it’s really fast and cleans perfect clothes come out really clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Washer & Dryer Pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my washer and Dryer set...It is energy efficient and does a fantastic job cleaning my laundry...

    I would recommend this to a friend
  • Cons mentioned:
    Price, Reliability

    Rated 1 out of 5 stars

    Don't waste your money in trash.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on the garbage by buying this washing machine, it has a very high price and its quality is very low. I am disappointed with Samsung for this product, because I paid almost 1700 and 2 months later the upper washing machine already broke down, of course I paid for guarantee which is extra money but it is only for 5 years and now they can fix it, but after those 5 years what will happen? if new and no longer useful, I don't want to imagine being 5 years old. My old washing machine spent $ 400 and 10 years later it still works. SAMSUNG THIS IS RIDICULOUS. I want my refund

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your Samsung Washer. Samsung provides a minimum of one year manufacturers warranty that covers any service for any manufacturing defects. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    VERY HAPPY CUSTOMER

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet looking. And a very appealing where ever you put them in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever! Love the separate washer on top for small loads and different settings.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Clean and fresh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best washing machine we have ever purchased.It is quiet and the clothes seem to be much cleaner.

    I would recommend this to a friend