Customer Ratings & Reviews
- Model:
- WV60M9900AV
- SKU:
- 5712431
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Washer capacity
Great washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with great features (including Wi-Fi), second washer always come in handy.
I would recommend this to a friend - Pros mentioned:Washer capacity
Wouldn’t buy for the money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top wash broke after only a handful of uses. Bottom washer works great. Has issues connecting with Apple devices.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JeremyP,
We want to ensure that we can use our appliance longer. Let us assist you with the washer.
Here is a link to help you connect your Apple device. Please follow the steps and click the hyperlinks for further assistance.
Cannot connect to SmartThings.
https://www.samsung.com/us/support/troubleshooting/TSG01003481/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146527690 to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Washer capacity
AMAZING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can load sock and small stuff on top at the same time have a big load on the bottom!! Best washer ever!!
I would recommend this to a friend - Pros mentioned:Washer capacity
Samsung FlexWasher 6.0 Cu. Ft.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really cute, you can wash to loads of clothes at the same time. Love, Love, it.
I would recommend this to a friend - Pros mentioned:Ease of use
Great buy, washes great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer, easy to use and washes great. I actually love doing laundry now. Lol thanks best buy!!!!!!
I would recommend this to a friend - Pros mentioned:Washer capacity
Really Really Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It washes clothes well, and it washes small loads as well as large ones. Also it can connect to your phone for some reason
I would recommend this to a friend - Pros mentioned:Washer capacity
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Way bigger than my last washer! Definitely recommend this machine.
I would recommend this to a friend - Pros mentioned:Noise level
The best washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this has to be the best washer I have ever owned! Its quiet and does an amazing job!
I would recommend this to a friend - Pros mentioned:Washer capacity
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best I’ve ever owned. Would definitely recommend it. Great features!
I would recommend this to a friend It does what it does but no surprise
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plus: Wife love the extra personalize washing machine on the top and both system can work together. Con: 1) Very un-user-friendly smart setup. Most of the time the unit shows offline from the smart thing. The only thing I got out from the "smart" was it announces the cycle is done from google 2) The machine create wired noise, we had the tech came check but they said it is normal. If that is the case, the machine is not as quiet as we though. 3) After the washing cycle, there are still moist and waster dripping in the unit. I would of thought system now a days can keep the system little dryer than that. I have to keep a towel to dry it off every time after a cycle is done. I would of post a video about the noise but it doesn't seems like it will let me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Henry,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
and we do apologize for any trouble this may have caused you. To help you with your concerns let me share with you some links about the noise on your washer and the dripping water.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Samsung washing machine is leaking
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
Condensation in the control panel on Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01000968/
For further assistance, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144296652
^Ross
- Pros mentioned:Noise level
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this so I can't comment on reliability etc, but it washes, the smart functions work as intended. It's very quiet.
I would recommend this to a friend - Pros mentioned:Washer capacity
Great washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far a great purchase. Washer is very easy to use and leaves clothing clean. Highly recommend.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for choosing Samsung for all your laundry needs, Rubez04. We are proud to have you as a satisfied member of our family. ^Lo
- Pros mentioned:Washer capacity
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, so much space I've cut the number of loads I'm doing in half.
I would recommend this to a friend - Cons mentioned:Price
Love!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price tag was scary at first but once it was delivered installed I fell in love. It’s worth every cent! Love it.
I would recommend this to a friend Works well - maybe not worth the price though
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer cleans my clothes just like buy old, much less expensive washer did, but no better. The "Flex" washer is useful but you have to know it's 'gentle' not just small so it's useless to wash a pair of one-off jeans.
No, I would not recommend this to a friend- Pros mentioned:Washer capacity
Samsung Easher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality washer with extra capacity. Like doing 2 1/2 loads in a regular size washer.
I would recommend this to a friend Terrific washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We do a lot of laundry in our home, so a washer is a critical appliance for us. I purchased this particular brand because we always buy Samsung washers and dryers, and chose this particular model because I was intrigued by the dual tub feature. It has been absolutely perfect for us and our needs.
I would recommend this to a friend- Pros mentioned:Washer capacity
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small unit on top of main one is really handy for masks and delicates
I would recommend this to a friend - Pros mentioned:Washer capacity
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy washing two loads at once, and small washer on top.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that you're getting fantastic use out of this washer, Luscious. ^Lo
- Pros mentioned:Washer capacity
Clothes are very clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent set of washer and dryer. Clothes are very clean and very quiet to operate.
I would recommend this to a friend